Healthwatch Greenwich held an online listening event with BAME service users, organisations representing BAME communities and providers of local health and care services, In light of the known impact of Covid-19 on BAME communities and in solidarity with the Black Lives Matter movement.
In four breakout groups, (health inequalities, access to services, community resilience, mental health) BAME residents and community organisations shared their experiences of racism, their experience during Covid-19, and their experience of seeking support, accessing, and using health and care services. BAME residents and community organisations told Healthwatch about the changes they want to see to address racial and health inequality and ensure health and care services are equitable.
Healthwatch Greenwich have passed on the feedback to service providers and intend to hold a follow up event in November 2020.
Black Lives Matter - report of a digital listening event
Date of publication
Wednesday, 19 August, 2020
Date evidence capture began
Date evidence capture finished
Communication between staff and patients
Service delivery organisation and staffing
Healthwatch reference number
Was the work undertaken at the request of another organisation?
Primary research method used
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If an Enter and View methodology was applied, was the visit announced or unannounced?
Mental health services
Community mental health team (CMHT)
Number of people who shared their views
Mixed / multiple ethnic groups
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?