Bedfordshire, Luton and Milton Keynes sustainability and transformation snapshot survey

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Summary of report content

Following the introduction of the Bedfordshire, Luton and Milton Keynes (BLMK) Sustainability and Transformation Plans (STP), local Healthwatch within the BLMK footprint, conducted a snapshot survey in June 2017, using a short questionnaire to determine whether local people were aware of the plans for their area. Local Healthwatch across the BLMK footprint widely distributed the survey during the period June to September 2017, and spoke with over 345 people representing the four areas- Luton (90), Milton Keynes (150), Bedford Borough (42) and Central Bedfordshire (64). The findings of the survey showed that majority of the respondents were unaware of the new plans but were interested to find out more. Although they were interested to attend a public event about the STP, they preferred hearing about the plans more from the Healthwatch network, online media, local press and public events. Based on the findings, local Healthwatch in the BLMK area recommended that further communication and engagement should be conducted, so that those who use health and care services within their locality are aware of any changes as they take place. The report includes 4 recommendations. The report does not include a response from the provider.

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General details

Report title 
Bedfordshire, Luton and Milton Keynes sustainability and transformation snapshot survey
Local Healthwatch 
Healthwatch Bedford Borough
Date of publication 
Wednesday, 22 November, 2017
Date evidence capture began 
Friday, 1 September, 2017
Date evidence capture finished 
Tuesday, 31 October, 2017
Type of report 
Key themes 
Health promotion
Information providing
Public involvement
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
If this work has been done in partnership, who is the partner? 
Healthwatch Luton, Healthwatch Central Bedfordshire and Healthwatch Milton Keynes
Primary research method used 
How was the information collected? 
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Other services 
NHS choices

Details of people who shared their views

Number of people who shared their views 
Age group 
Not known
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Not known
Does the information include staff's views? 
Types of health and care professionals engaged 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.