Annual report 2021/2022

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Summary of report content

Healthwatch Cheshire West set out its achievements for 2021/22 in its annual report.

During this year:

  • 1,208 people shared their experience of health and social care services with them
  • They published 17 reports
  • Some of the projects they’ve worked on during the year include access to dentistry, Covid-19 vaccinations and experiences of A&E

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General details

Report title 
Annual report 2021/2022
Local Healthwatch 
Healthwatch Cheshire West and Chester
Date of publication 
Thursday, 21 July, 2022
Date evidence capture began 
Thursday, 1 April, 2021
Date evidence capture finished 
Thursday, 31 March, 2022
Key themes 
Access
Health protection
Waiting time to be seen once arrived at appointment

Methodology and approach

Was the work undertaken at the request of another organisation? 
Not applicable
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details of health and care services included in the report

Primary care services 
Dentist (non-hospital)
Urgent and emergency care services 
Accident & emergency

Details of people who shared their views

Number of people who shared their views 
Not applicable
Does the information include public's views? 
Not applicable
Does the information include carer's, friend's or relative's views? 
Not applicable
Does the information include staff's views? 
Not applicable
What was the main sentiment of the people who shared their views? 
Not known

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Not applicable
Does the information contain a response from a provider? 
Not applicable
Is there evidence of impact in the report? 
Yes
Is there evidence of impact external to the report? 
Not known
What type of impact was determined? 
Implied Impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.