Summary of report content
Healthwatch Sefton set out its achievements for the year 2019/20.
During that year they gave 701 people advice and information, 3014 people followed them on Twitter and 1,048 people shared their experience of health and social care. They published 25 reports and made 103 recommendations for improvement.
Other achievements included accessibility improvements at a local clinic, improving the accessibility of parking payment machines at a local hospital, improving information about hospital discharge and undertaking research to inform the local response to the NHS Long Term Plan.
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Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.