Summary of report content
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Annual report 2019-2020
Date of publication
Monday, 6 July, 2020
Date evidence capture began
Monday, 1 April, 2019
Date evidence capture finished
Tuesday, 31 March, 2020
Type of report
Digitalisation of services
Lifestyle and wellbeing
Quality of care
Quality of treatment
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
If this work has been done in partnership, who is the partner?
Primary research method used
How was the information collected?
If an Enter and View methodology was applied, was the visit announced or unannounced?
Primary care services
Out of hours
Secondary care services
End of life care
Mental health services
Child and adolescent mental health services (CAMHS)
Psychiatry / mental health (other services)
Community based services for people with mental health needs
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
All care professionals
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?
Network related impact