Annual report 2017/18

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Summary of report content

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General details

Report title 
Annual report 2017/18
Local Healthwatch 
Healthwatch Brighton And Hove
Date of publication 
Thursday, 12 July, 2018
Date evidence capture began 
Saturday, 1 April, 2017
Date evidence capture finished 
Saturday, 31 March, 2018
Type of report 
Annual report
Key themes 
Building and facilities
Car parking access
Cleanliness hygiene and infection control
Complaints procedure
Other information of note about this report 
Healthwatch reference number 

Methodology and approach

If this work has been done in partnership, who is the partner? 
'Possability People' 'Mind Out' Brighton and Hove Adult Safeguarding Board 'Brighton Plus' Patient Advice and Liaison Service at Brighton and Sussex Hospital Trust Royal Sussex County Hospital Brighton & Hove CCG The General Medical Council YMCA Downlink Project
Primary research method used 
Focus group
User stories
How was the information collected? 
Engagement Event
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Primary care services 
GP practice
Secondary care services 
Inpatient care
Sexual health
Accident & emergency
Social care services 
Adult social care
Urgent and emergency care services 
Accident & emergency
Other services 
Patient transport

Details about conditions and diseases

Conditions or diseases 
Types of disabilities 
Mental health
Types of long term conditions 
Cancer in the last 5 years
Mental health condition

Details of people who shared their views

Age group 
Does the information include public's views? 
Types of health and care professionals engaged 
All care professionals

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Yes action has been taken or promised
Is there evidence of impact in the report? 
What type of impact was determined? 
Network related impact
Tangible impact (not cost related)

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.