Annual report 2017/18

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Summary of report content

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General details

Report title 
Annual report 2017/18
Local Healthwatch 
Healthwatch Manchester
Date of publication 
Friday, 29 June, 2018
Date evidence capture began 
Saturday, 1 April, 2017
Date evidence capture finished 
Saturday, 31 March, 2018
Type of report 
Annual report
Key themes 
Access
Continuity of care
Service delivery organisation and staffing
Healthwatch reference number 
HW-000502

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
What type of organisation requested the work 
N/A
Primary research method used 
Engagement event
Survey
User stories
How was the information collected? 
Research

Details of health and care services included in the report

Primary care services 
GP practice
Mental health services 
Mental health crisis service
Urgent and emergency care services 
Accident & emergency

Details about conditions and diseases

Types of disabilities 
Mental health

Details of people who shared their views

Other population characteristics 
Homeless people

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
No
Does the information contain a response from a provider? 
Not known
Is there evidence of impact in the report? 
Yes
Is there evidence of impact external to the report? 
Not known
What type of impact was determined? 
Tangible impact (not cost related)

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.