Healthwatch Islington undertook research on local people’s experience of the Covid-19 pandemic. This included 180 local residents from migrant communities, who found it difficult to follow government guidance as it wasn’t accessible to them, and this was having an impact on other local organisations, who couldn’t operate as normal due to lockdown restrictions.
Healthwatch Islington worked with other local organisations to develop a project to support migrant communities during the period June to August 2020. This report outlines the project activities and findings and the impact the project had on the local community.
Activities included an information resource; one to one support for residents and online events. Altogether they reached 1,698 residents.
Key issues identified included:
- Advice on cleaning the home safely
- Access to wellbeing services
- Shopping and Covid
- Access to health and care services
- Social isolation
- Public transport and Covid
- Mental health
The report sets out the impact that the project had on the target audience, including how useful people felt the information and support they were given.
Advice and information to migrant communities during Covid-19
Date evidence capture began
Date evidence capture finished
Cleanliness hygiene and infection control
Communication between staff and patients
Digitalisation of services
Food and nutrition
Lifestyle and wellbeing
Quality of care
Healthwatch reference number
Was the work undertaken at the request of another organisation?
Primary research method used
How was the information collected?
If an Enter and View methodology was applied, was the visit announced or unannounced?
Secondary care services
Mental health services
Community mental health team (CMHT)
Number of people who shared their views
All people under the age of 18
Mixed / multiple ethnic groups
Specific ethnicity if known
Any other Asian background
Any other ethnic group
Other population characteristics
Refugees or asylum seekers
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?