Summary of report content
This report is based on Phase 2 of the work that Healthwatch St Helens has carried out around maternity services. The survey went live again in April 2021 and received 90 responses.
As in the first survey, Healthwatch St Helens wanted to know what mothers-to-be or new mums who had used maternity services provided by St Helens and Knowsley Trust had experienced, while restrictions were in place due to COVID-19. The questions covered care at all stages of pregnancy, from antenatal, labour and delivery, and neonatal. The questions targeted expected service delivery such as information provided, birth partner allowed to attend scans and the birth, and emotional support.