Access to health and support services by the trans community and their families, GloucestershireDownload (PDF 854KB)
Summary of report contentHealthwatch Gloucestershire collected feedback from transgender or non-binary people in Gloucestershire. Concerns raised on the following areas: • GP surgeries and hospitals • Gender Identity Clinics (GICs) • Psychological therapies To learn more about these issues and find out about people’s experiences, HWG invited a group of transgender and non-binary people (including young people under 25 as well as older adults), their partners and other family members through their local support organisation ‘Gloscats’, to an informal round table discussion in October 2016. Personal stories (case studies) are included in the report. Recommendations Following lengthy discussions with the group, HWG make the following suggestions for improvement: • Giving GPs simple accessible information, which could bring about positive change • Include information about support groups (GAY-GLOS Youth, Gender Identity Research and Education Society (GIRES), Gloscats, Mermaids, Glos Parents of Gay and Trans Youth (POGTY), Transwiki) on G-Care (a locally-developed website designed for primary care clinicians, collating a range of useful local and national information including care pathways, clinical guidance, referral forms, clinical commissioning policies and patient information). • Gloscats to present at one of the Protected Learning sessions for GPs and practice staff. • Clarification on the Gloucestershire policies regarding changes to genetic markers and NHS numbers • Recognition of the need for support between referral to a GIC and first appointment and the provision of this support • Introduction of a pathway to enable local access to mental health appointments once a person has had their first appointment at a GIC • Recognition of the need for information and psychological support for partners and families, and provision of appropriate support.
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Access to health and support services by the trans community and their families, Gloucestershire
Date of publication
Friday, 3 March, 2017
Date evidence capture began
Monday, 10 October, 2016
Date evidence capture finished
Monday, 10 October, 2016
Type of report
Communication between staff and patients
Cost of services
Lifestyle and wellbeing
Service delivery organisation and staffing
Other information of note about this report
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary research method used
How was the information collected?
If an Enter and View methodology was applied, was the visit announced or unannounced?
Secondary care services
Types of disabilities
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Care / support workers
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Yes action has been taken or promised
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?
Network related impact