Access to GP Practices Survey Report, Bracknell Forest

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Summary of report content

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General details

Report title 
Access to GP Practices Survey Report, Bracknell Forest
Local Healthwatch 
Healthwatch Bracknell Forest
Date of publication 
Monday, 5 February, 2018
Date evidence capture began 
Tuesday, 17 October, 2017
Date evidence capture finished 
Thursday, 26 October, 2017
Type of report 
Other
Patient experience
Key themes 
Access
Booking appointments
Communication between staff and patients
Quality of staffing
Staff training
Healthwatch reference number 
Rep-1895

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
Survey
How was the information collected? 
Survey

Details of health and care services included in the report

Primary care services 
GP practice

Details of people who shared their views

Number of people who shared their views 
176
Age group 
All
Gender 
All
Ethnicity 
All
Specific ethnicity if known 
All
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
Yes
Does the information include staff's views? 
No
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Negative

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
Yes action has been taken or promised
Is there evidence of impact in the report? 
Yes
What type of impact was determined? 
Tangible impact (not cost related)

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.