An overview of health and social care issues faced by people using foodbanks in Kent with proposed strategic solutions

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Summary of report content

Healthwatch Kent made contact with foodbanks across Kent. They heard about issues of stigma and challenges around mental health and discharge from hospitals. The issues which were highlighted in the report included challenges accessing mental health services, people being directly referred to foodbank after being discharged from hospital and staff at foodbanks spend a huge amount of time advocating for people due to not having the health and social support they need.

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General details

Report title 
An overview of health and social care issues faced by people using foodbanks in Kent with proposed strategic solutions
Local Healthwatch 
Healthwatch Kent
Date of publication 
Sunday, 2 September, 2018
Date evidence capture began 
Sunday, 2 September, 2018
Date evidence capture finished 
Sunday, 2 September, 2018
Type of report 
Report
Key themes 
Access
Discharge
Health protection
Information providing
Service delivery organisation and staffing
Healthwatch reference number 
Rep-7143

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
What type of organisation requested the work 
N/A
Primary research method used 
Engagement event
How was the information collected? 
Engagement Event
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details of health and care services included in the report

Community services 
Other

Details of people who shared their views

Number of people who shared their views 
Not known
Age group 
Not known
Gender 
Not known
Ethnicity 
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
No
Does the information include staff's views? 
Yes
Types of health and care professionals engaged 
All care professionals
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Negative

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
No
Is there evidence of impact external to the report? 
No

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.