Today we’re launching our #SpeakUp2020 campaign, encouraging everybody to speak up about what would make health and social care services in their communities better. We need the support of local people to tell us their views, to help make care work for everyone.
We share the publics views with decision makers across the NHS, social care sector and Government to ensure that improvements to services are informed by people’s experiences.
Last year, three quarters of a million people shared their experiences with us. Their top concerns across England are:
- mental health
- hospital care
- social care
What could be improved in your area?
We want to hear about your experiences: What was good about the support you received? What could have been better? Your stories help us identify and investigate the issues that matter to communities up and down the country. Share your story.
It only takes five minutes to speak up, but by sharing the changes you want to see, you are helping to improve care for everyone. It's that simple.
Local services can learn from your experiences and ideas, so take a moment to share them online or by getting in touch with your local Healthwatch.
Sir Robert Francis, Chair of Healthwatch England, said:
“Listening to people’s experiences and understanding what they want to see done differently often provides practical solutions that help hospitals, GP surgeries and care services better manage the increasing demands being placed on them.
“At Healthwatch this is what we do. We take the time to listen, and encourage others, especially leaders, across health and care to do the same. This builds vital insight and understanding that helps services make the right changes.”
Share your story
Share your story and help us achieve our goal of collecting the experiences and views of more than 1 million people every year by 2023. If it matters to you, it matters to someone else.