What changes do people in Shropshire, Telford and Wrekin want to see made to their NHS?

Healthwatch in Shropshire and Telford and Wrekin asked residents 'What would you do to improve your local NHS'? Take a look at the top five things people would like to see changed to services to help them lead healthier lives.
A women talking to an older man and his little girl
As a carer for a mental health patient, who has a very long and complex medical and psychiatric history, I would like my needs to be taken into account when deciding my partner’s treatment plan.
— Local resident

How many people spoke up?

Over 600 people shared their views with their local Healthwatch in Shropshire, Telford and Wrekin on the changes they would like to see made locally after the Government's promise to invest billions into the NHS across the country.

People were asked how local services could improve, as well as to share ideas about how the NHS can help people live healthier lives and take more control of their care.

Top five changes people would like to make to services

  1. Easier access to treatment and services

  2. Help with making lifestyle choices

  3. Better information about support available

  4. Improved communication around prevention

  5. More training for healthcare staff on conditions such as mental health

What did people say? 

The groups that reported the poorest experiences of getting help were those people who had long-term conditions such as arthritis and diabetes, people with mental health difficulties and people with heart and lung disease.

The majority of respondents from these three groups said they felt that they had not received timely and consistent information about their condition from all services.

Positively, people receiving cancer treatment overall seemed happy with the communication received. 

A local resident said:

“As a carer for a mental health patient, who has a very long and complex medical and psychiatric history, I would like my needs to be taken into account when deciding my partner’s treatment plan.

“When she is ill, it puts a lot of strain on me as I have heart, bowel and other health problems, which are totally ignored by the mental health services.”

 

Read the report in full

Read more about the changes that the residents of Shropshire, Telford and Wrekin would like to see made to their local NHS.

Read the report 

Share your thoughts

You can help make health and care services better by sharing your experiences and ideas. Talk to your local Healthwatch.

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