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News and reports

Woman smiling in a hospital waiting room
Tackling inequalities in health and care
Our updated strategy includes a stronger focus to understand and amplify the views of those who are not heard by health and care services. Our national director explains why.
13 May 2021
Blog
Response to death of HRH The Duke of Edinburgh
Sir Robert Francis QC, Chair of Healthwatch England responds on behalf of our staff and volunteers.
9 April 2021
Response
Doctor and senior woman wearing facemasks during coronavirus pandemic.
Our advice on the NHS objectives 2021/22
Each year, we share with Government the issues we believe should be included in the objectives for the NHS for the year ahead. Read our recommendations.
25 March 2021
Response
Male doctor talking to a senior patient at home
GP access review must be part of NHS COVID-19 recovery
Our research shows that tens of thousands of people struggled to contact or see their doctor during the first year of the pandemic. Find out more in our new report.
22 March 2021
News
GP talking to elderly man
DNACPR review - the need for personalised, honest and sensitive conversations
Our response to CQC's report, ‘Protect, respect, connect – decisions about living and dying well during COVID-19.'
18 March 2021
Response
Woman standing outside. She has dark brown hair and is wearing a purple jacket.
Is NHS 111 First making a difference?
During COVID-19, people have relied on NHS 111 more than ever to get urgent medical advice. Our latest research looks at people's experiences of NHS 111 and awareness of the new A&E time slot booking service.
9 March 2021
Blog
A woman getting vaccinated
Tackling unfair health differences will need those in power to listen
In our annual report to Parliament, our Chair Sir Robert Francis QC reflects on the role the public can play in tackling the challenges brought about by COVID-19.
1 March 2021
Blog
A woman getting her vaccine
Getting to vaccine centres more of a barrier for Black communities
When it comes to the COVID-19 vaccine, much has been written about the mistrust among certain communities but is this the only factor preventing uptake?
22 February 2021
News
Pregnant woman wearing a mask at a doctor's appointment
Health and Care White Paper - our response
We welcome the plans to strengthen health and care legislation set out in the White Paper today.
11 February 2021
Response
Warnings of dentistry crisis as public concerns continue
We urge the Government to take urgent action to address issues with access to NHS dental care as we continue to hear from people about their poor experiences.
Our report, "Dentistry and the impact of COVID-19" found a 452% rise in calls and complaints to local Healthwatch.
8 February 2021
News
x-ray of teeth
Our response to The British Dental Association's open letter to Matt Hancock about dental targets preventing patient care
The British Dental Association has issued an open letter to Health Secretary Matt Hancock after a leading UK dental chain has instructed dentists to limit urgent care, in order to meet unrealistic Government targets. Read our response.
29 January 2021
Response
Healthwatch volunteer at a community event
Our response to NHS England's proposals to update the legislation for how the NHS works at a regional level
NHS England wants to change how NHS works at a regional level, read our response to their proposals.
13 January 2021
Response
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