Sir Robert Francis QC
‘Listening to patients needs to become the norm’, read our response to First Do No Harm report
Our Chair, Sir Robert Francis QC, responds to the Independent Medicines and Medical Devices Safety Review, chaired by Baroness Julia Cumberlege.
8 July 2020
Response
Woman smiling in a hospital waiting room
Hospital waiting rooms improved for those with sensory disabilities
We share how your feedback has improved hospital waiting rooms for people with sensory disabilities.
8 July 2020
Blog
Woman wearing a mask in a pharmacy
Help health and social care services recover from COVID-19 #BecauseWeAllCare
Two-thirds of people in England say they are more likely to act to improve health and social care services since the outbreak of COVID-19. Help services improve and join our campaign #BecauseWeAllCare to encourage people to share their experience.
8 July 2020
News
Pregnant woman wearing a mask at a doctor's appointment
Arti tells us her experience of maternity services during COVID-19
Arti thought that she'd experienced enough change in 2020 to last a lifetime... until she found out that she was pregnant. She tells us about her experiences of maternity services during the pandemic in the hope that others speak up and do the same.
8 July 2020
Blog
Woman smiling holding phone
Are digital consultations working for you during COVID-19?
In our latest research project, in partnership with National Voices and Traverse, we aim to find out what people like about remote GP and hospital appointments, and what they think should be improved.
30 June 2020
Blog
Imelda Redmond
We must do all we can to combat health inequalities
Read our response to evidence from Public Health England that COVID-19 is having a disproportionate impact on people from Black, Asian, and Minority Ethnic communities.
10 June 2020
Response
Black woman walking
COVID-19 has disproportionately affected Black and Asian people according to latest PHE report. Tell us your experience
Share your story to help services learn and improve from the experiences of people from Black, Asian, and Minority Ethnic backgrounds during COVID-19.
10 June 2020
Blog
Older woman smiling on phone
Volunteering through a pandemic: Mazzie and Cindy’s story
Mazzie and Cindy, both 69 from Brighton, talk us through their volunteering experience to help with the COVID-19 effort.
27 May 2020
Blog
Older woman wearing glasses
What’s it like to care for someone during COVID-19?
The coronavirus outbreak is particularly worrying for carers and comes with its unique set of challenges. Leah Payne shares her experience of caring for someone with dementia.
22 May 2020
Blog
Woman wearing sunglasses at the beach
The highs and lows of shielding from coronavirus
It's mental health awareness week so we spoke to Lucy from Healthwatch Dorset to find out the challenges she faces whilst shielding.
20 May 2020
News
Elderly woman on phone
How are communities coming together during COVID-19?
Maria from Healthwatch Stockport explains how they have worked with their community to help people get support and stay connected during the coronavirus pandemic.
18 May 2020
Blog
Woman wearing a headscarf standing outside
COVID-19: How has your health and wellbeing been affected?
We look at the issues you are telling us about accessing care during COVID-19 in three parts of England and how this information is helping NHS and social care services.
11 May 2020
Blog