Our annual report 2018-19
Last year, Healthwatch supported over 336,000 people to share their story about health and social care. These views resulted in over 7,200 recommendations to services about the improvements that people would like to see.
29 January 2020
Shifting the mindset: a closer look at NHS complaints
Hospitals need to do more to show patients how the NHS is learning from mistakes. Read our latest report to find out more.
15 January 2020
Who we are and what we do
Here are some easy read resources to explain who we are and what we do.
6 January 2020
What have people been telling us: July - September 2019
Find out what the public has been telling us about health and social care from July to September this year. This briefing also looks at emerging themes across services and examines what people have been telling us about support for incontinence.
13 November 2019
Our public Committee Meeting November 2019 supporting materials
Take a look at our papers for our November Committee Meeting.
8 November 2019
Making your voice count 2019
Take a look at the award winning stories from this year's Healthwatch Network Awards.
4 October 2019
There and back - what people tell us about their experiences of travelling to and from NHS services
Find out what's working well for people and what needs to improve when it comes to people's experiences of travelling to and from NHS appointments, in our new briefing.
2 October 2019
Mental health and the journey to parenthood
Find out what's working well for people and what needs to improve when it comes to people about their mental health experiences before, during and after pregnancy, in our new report.
9 September 2019
What people have told us about health and social care: April to June 2019
Find out what the public have been telling us about health and social care from April to June this year.
4 September 2019
What are the top health and care issues where you live?
We asked the Healthwatch network what the most important health and social care issues were for local residents. Find out more.
1 September 2019
Creating a learning culture in social care
Our findings suggest that councils are not currently making the most of their annual complaints reports as an opportunity to demonstrate how responsive they are to feedback. Read our report to find out more.
28 August 2019