For the past three years, mental health has been the number one health and social care issue for the Healthwatch network. Take a look to see what people have told Healthwatch about their experiences.
Every year, NHS and social care staff receive millions of pieces of feedback from those using services. Read these top tips to help ensure people know how you are using their feedback to improve care.
We want to know more about your experience of mental health support when planning to get pregnant, during pregnancy, at the birth of your child and afterwards.
After being told by patients that local GPs weren’t meeting the needs of patients with communication difficulties, one local Healthwatch decided to take action.
We have worked with the Local Government and Social Care Ombudsman, as part of the Quality Matters initiative, to help make it easier for the public and professionals to understand how to make and respond to social care complaints.
After reviewing over 170 entries, we are pleased to announce all of the finalists for the Healthwatch Network Awards 2018.
Every year, the awards celebrate positive stories of how local Healthwatch are helping to make care better for thousands of people. These awards recognise the importance of how people’s feedback is vital.