One year ago, NHS England published its elective care recovery plan. Our national director, Louise Ansari, comments on the progress of this plan and responds to the latest NHS performance stats.
We have written a letter to NHS England to express our disappointment at the lack of progress in reviewing the legally-binding Accessible Information Standard.
Working with deaf people and people affected by hearing loss, Healthwatch Norfolk created a step-by-step guide on how GP practices can improve communication and make care accessible.
With the NHS under extra pressure this winter, we need to hear your experiences of care to help services understand what is working and spot issues affecting support for you and your loved ones.
Digital and remote methods are playing an increasingly important role in how people access care since the pandemic. Building confidence in digital skills is key to helping people who are digitally excluded from getting online.
The NHS will buy thousands of extra beds in care homes and other settings to help discharge more patients to free up hospital beds. Our national director Louise Ansari responds.