News and reports

Our latest research found that costs for additional services when visiting opticians are a barrier to care for people on low incomes.

New research reveals costs of additional eye care services are likely to deter some people from visiting opticians altogether.

After people in Derbyshire talked to local Healthwatch about their experiences of leaving hospital, a new role is helping patient feedback drive lasting change.

Following your feedback, we have been working with Royal Mail and a coalition of NHS and patient organisations to ensure vital NHS communications are delivered on time.

Working with Royal Mail, NHS and patient organisations, we have written an open letter to Ofcom highlighting the introduction of new protections to ensure reliable and efficient postal service for NHS patients.

Does signing up with your dentist work the same way as registering with your GP? If you think the answer is yes, you're not alone.

Dr Joanna Bircher is now a member of the Healthwatch England Committee.

Satisfaction with health service at lowest recorded levels.

When social care works well it can be life changing. However, for Debbie, getting the help her and her husband need is an ongoing challenge.

Key recommendations we made to improve cervical screening uptake have been adopted by NHS England. Read how this will improve care for women across England.

Our response to the news that more funding will be made available for community pharmacies.

We’ve helped to bolster the case for a ban on selling vapes to under-18s as as parliamentarians debate draft legislation.