Over the last year, the number of local Healthwatch citing improvements to home care services as a priority for their community has doubled. Our new report explains what people have told Healthwatch about their experience of home care.
Angela’s idea has helped make it easier for people in Islington to speak to their social worker on the phone.
Angela, a 69 year-old who regularly uses care services, often had to wait for up to an hour to get through to her social worker on the phone, resulting in expensive phone bills.
Thousands of volunteers give up their time to find out what people around the country think of health and care every year. Find out about one Healthwatch’s award-winning approach to recruiting volunteers.
Our new report provides a unique picture of how feedback from residents and families is generally being used by staff, managers and those running large groups of homes.
Working with older people, their families and care experts, the charity Independent Age has developed a set of quality indicators which Healthwatch Camden helped test during their visits to local care homes.
Between January 2016 and April 2017, local Healthwatch visited 197 care homes across 63 different local authority areas in England to find out what life is really like for people living in care homes. Our new report explains what we found.
Local teen is driving force behind campaign to improve mental health support in Worcestershire.
Darian found that his friends and peers were struggling with their mental health and didn't know where to go for support. Concerned, he decided to do something about it.