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News and reports

Woman reading leaflet in GP surgery

NHS waiting lists reach record levels, but what about the 'hidden waiting list'?

The latest NHS data shows that a record number of people are waiting for care. However, our new research indicates that there is also a hidden waiting list, and more needs to be done to understand what it's like for people trying to get referred.
13 April 2023
News
A middle-aged black woman getting bad news letter feeling worried

NHS doctors industrial action - our response

With junior doctors staging a four-day strike, we urge all parties involved to find a resolution.
11 April 2023
Response
Nurse taking care of cancer patient

Our position on cancer care

Read what the public think about cancer care, and what we're calling for to make critical improvements.
11 April 2023
News
woman in exam room looking at results with doctor

GP referrals: we need to address the ‘hidden’ waiting list

Our latest research follows people's experiences of getting a GP referral. The process for many is long and often confusing. We need to address issues around people's GP referral journey so that it works for everyone.
5 April 2023
Blog
Middle aged lady wearing a yellow top looks at prescription and medication.

Our position on women's health

Take a look at our work on women's health concerns, and what we're calling for to improve and tackle health inequalities.
5 April 2023
News
Woman reading leaflet in GP surgery

‘Review culture’ is on the rise, yet only one in ten feed back on health services.

Patient champion appeals for more people to feedback on NHS care.
3 April 2023
News
A light blue infographic with a star in the bottom left corner. In the top right is the Healthwatch logo and ten year anniversary logo. In the middle the text reads 'Improving care one story at a time'

Celebrating ten years of people speaking up to make care better

We mark the difference the public has made in improving NHS and social care services.
31 March 2023
Blog
young woman with doctor in exam room

A new NHS delivery plan promises improved maternal mental health support

NHS maternity delivery plan includes steps that new mothers have told us would help to improve mental health support. Read our response.
30 March 2023
Response
Woman at GP surgery counter reading paper work

British Social Attitudes Survey results are in – our response

Public satisfaction with the NHS has slumped to its lowest level ever recorded by the British Social Attitudes Survey (BSA). Despite this, the public shows very strong support for the NHS. Read our response.
28 March 2023
Response
woman holding baby near a window

Six-week postnatal checks are failing many new mothers

Deep-dive analysis of experiences of 2,693 new mothers and birthing parents shows that six-week postnatal checks – required of GPs in England - are failing many new mothers. We call for action.
14 March 2023
News

Latest NHS performance figures – our response

The latest Emergency Department performance figures show the number of people waiting over 12 hours to be seen have gone down. Yet, still many people are waiting too long for vital NHS care. Read our response.
9 March 2023
Response
Report cover for annual report

Our Annual Report 2021-22

NHS and social care services only make the best decisions if they listen to the people they care for. Read our Annual Report to Parliament to see how your feedback has helped decision-makers prioritise what matters most.
8 March 2023
Report

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