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News and reports

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How trauma cards could improve access to care

Millions of people in England have experienced trauma, now or in the past. Our latest findings show trauma can affect people’s ability to get care – and that a simple innovation could be part of the solution.
3 March 2025
Report
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A pain to complain: Why it’s time to fix the NHS complaints process.

Our new report warns people face many barriers to making a complaint about NHS healthcare.
27 January 2025
Report
Annual report front cover

Front and centre: Our annual report 2023 – 2024

Our 2023 – 24 annual report outlines how the public’s stories have changed care for the better, and the work we’re doing to make sure that the health and social care system puts patients at its very heart.
8 January 2025
Report
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Access to NHS dentistry 2024 - findings

This document brings together new findings on access to NHS dentistry.
20 November 2024
Report

Pharmacy closures in England

Our new briefing provides the first geographical breakdown of pharmacy closures in England.
26 September 2024
Report

Cervical screening my way

Our report unpacks women's experiences of cervical screening and sets our recommendations for healthcare leaders.
16 September 2024
Report
Graphic of magnifying glass

Our public Committee meeting September 2024

Take a look at our supporting papers for the September 2024 committee meeting.
11 September 2024
Report
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A local diagnosis: Learning the lessons of Community Diagnostic Centres

Our research unpacks people's experiences of using Community Diagnostic Centres and lessons for expanding community-based care.
28 August 2024
Report

Missing millions: Exploring unmet social care need for disabled adults

Social care support can be transformative for disabled people – but as many as 1.5 million working-age Disabled people in England may not be getting the care they’re eligible for.
16 July 2024
Report
People talking in a group

How we're committing to equality, diversity and inclusion

We're committed to creating a service that recognises the needs of every community, and helps them get the care they need. Read about the steps we're taking to make that happen.
8 July 2024
Report
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The year ahead - Our plans for 2024 - 2026 

Find out more about our plans for the next two years.
13 June 2024
Report
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Our public Committee meeting May 2024

Take a look at our supporting papers for the May 2024 committee meeting.
16 May 2024
Report

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