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National Information Board's vision for patients, carers and service users
The Government's National Information Board's has published its vision that sets out what the board aims to deliver by 2020.
25 October 2017
Report
What do the numbers say about emergency readmissions to hospital?
What do the numbers say about emergency readmissions to hospital?
As part of our work to understand people's experiences of leaving hospital, we have today published a new analysis of NHS emergency readmissions data
5 October 2017
Report
What happens when people leave hospital and other care settings?Report Front Cover
What happens when people leave hospital and other care settings?
In the last two years, over 2,000 people have shared their experiences of leaving care with Healthwatch.
5 October 2017
Report
Home care services Report front cover
Home care services: what people told Healthwatch about their experiences
Find out what people have been telling Healthwatch about their experiences of home care services in our new report.
24 August 2017
Report
What's it like to live in a care home? Report Front Cover
What's it like to live in a care home? Findings from the Healthwatch network
Our new report provides a unique picture of how feedback from residents and families is generally being used by staff, managers and those running large groups of homes.
10 August 2017
Report
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Our public Committee Meeting July 2017 supporting materials
Find out what happened at our public Committee Meeting.
31 July 2017
Report
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Making your voice count 2017
Read seven inspiring stories from our 2017 Healthwatch Network Awards, to show how your feedback is helping to change health and care for the better.
21 July 2017
Report
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Local complaints systems: how well are they working?
This toolkit is designed to help local Healthwatch scrutinise local complaints systems, make recommendations based on findings and follow through on the improvements they ask for.
12 July 2017
Report
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Our complaints process
Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.
29 June 2017
Report
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Our public Committee Meeting May 2017 - supporting materials
Find out what happened at our public Committee Meeting.
24 May 2017
Report
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Autism services for children and young people - findings from the Healthwatch network
Our new report highlights the four most common issues that people have told local Healthwatch they want to see improve.
29 March 2017
Report
Our commitment to equality and human rights Front Cover
Our commitment to equality and human rights
Our remit covers all health and social care services and we work for everyone, not just those who shout the loudest.
27 March 2017
Report