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The Doctor Will Zoom You Now: getting the most out of the virtual health and care experience.
Our insight report sets out the key findings from our work with National Voices, Traverse, and PPL as we explore people’s experiences of remote appointments since the start of the pandemic.
18 August 2020
Report
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Our equality, diversity and inclusion statement and action plan
Equality, diversity, and inclusion are at the heart of our values. This statement and plan shows how we plan to ensure everyone should have a fair and equal experience using health and social care, particularly those who may face discrimination.
7 August 2020
Report
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Our public Committee Meeting June 2020 supporting materials
Take a look at our papers for our June Committee Meeting.
3 June 2020
Report
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Our advice on the NHS objectives for 2020-21
Each year, we share with Government the issues we believe should be included in the objectives for the NHS for the year ahead. Read our advice and find out how the NHS Mandate this has been affected by COVID-19.
31 March 2020
Report
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What people are telling us: October - December 2019
Find out what the public has been telling us about health and social care from October to December. This briefing also looks at and examines emerging themes across services, focusing on healthcare for trans people, and access to wheelchair services.
11 March 2020
Report
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Our Public Committee Meeting March 2020 supporting materials
Take a look at our papers for our March Committee Meeting.
6 March 2020
Report
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What matters to people using A&E
Our latest briefing illustrates the chain of factors which impact on people's experiences in A&E.
20 February 2020
Report
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State of Support - local Healthwatch finances 2019/20
Our latest report sets out what funding the Healthwatch network has received to carry out its statutory activities in 2019/20.
18 February 2020
Report
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Young people's mental health and wellbeing research
Find out what young people told us they want from mental health support and services.
5 February 2020
Report
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What people want from the next ten years of the NHS
When the NHS Long Term Plan was published in January 2019 we were asked by NHS England to engage people across the country about how people wanted the priorities to be implemented locally. Here's what over 40,000 people told us.
29 January 2020
Report
Healthwatch England annual report cover
Our annual report 2018-19
Last year, Healthwatch supported over 336,000 people to share their story about health and social care. These views resulted in over 7,200 recommendations to services about the improvements that people would like to see.
29 January 2020
Report
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Shifting the mindset: a closer look at NHS complaints
Hospitals need to do more to show patients how the NHS is learning from mistakes. Read our latest report to find out more.
15 January 2020
Report