Thousands of volunteers give up their time to find out what people around the country think of health and care every year. Find out about one Healthwatch’s award-winning approach to recruiting volunteers.
Finding a suitable care home for you or a loved one can be difficult. Knowing what to look for and what questions to ask can make the decision easier. We’ve gathered some information and useful resources to help you make the right choice.
Our new report provides a unique picture of how feedback from residents and families is generally being used by staff, managers and those running large groups of homes.
Working with older people, their families and care experts, the charity Independent Age has developed a set of quality indicators which Healthwatch Camden helped test during their visits to local care homes.
Between January 2016 and April 2017, local Healthwatch visited 197 care homes across 63 different local authority areas in England to find out what life is really like for people living in care homes. Our new report explains what we found.