Our business plan outlines our plans for 2017/18 sets out how we, in partnership with local Healthwatch, will build on our work from last year, into the next 12 months and beyond.
The Government has published what it wants the NHS to deliver over the next 12 months, including a new target to reduce the delays people can face when leaving hospital.
Health and social care services are changing to become more efficient and better at providing the support that people want. If services are to get these changes right, it is important that they work with local people to give them a say in decisions.
Here we explain more about why services are changing, the work the Healthwatch network is doing to ensure people's views are sought and listened to, and how the public can get involved.
We share issues to be considered as part of the refreshed objectives for the NHS for the year ahead.
Based on issues people have raised with the Healthwatch network, the following document outlines the areas we asked to be considered in the refreshed objectives for the NHS.
Today, the Care Quality Commission (CQC) has released a new report highlighting what they have learned from three year's worth of inspections of NHS Acute Hospitals.
They found that most hospitals are delivering good quality care and looking after patients well. But they also found that some trusts have blind spots about the quality of care they provide in particular services.
When discharge goes wrong, it comes at a cost to the NHS, to social care services, and to the individual. When it works, people are able to move on with their lives and recover safely.