News and reports

Published today, the Care Quality Commission’s five year strategy, includes a greater focus on using the voices of patients, service users and their families, along with other information, to target inspections.

Have you had to make a complaint? Take our poll to see how your experience measured up against other people's.

NHS England’s new nursing framework is supported by 10 staff commitments highlighting the importance of working with people, communities and local Healthwatch.

For some young people, life can be stressful. We look at the work one local Healthwatch is doing to help young people raise awareness of the challenges that affect their mental wellbeing.

Today, the Parliamentary Health Service Ombudsman has reported a 36% increase in the number of investigations linked to people having a poor experience of leaving care.

Local Healthwatch aim to speak to every section of their community about their experiences of care. This is not always straightforward, as Healthwatch Peterborough found out when they worked to engage with prisoners.

Over the last year, local Healthwatch across the country have been finding out about people's experiences of pharmacies.

One local Healthwatch calls for meaningful activity to become an integral part of the culture of care homes after speaking to people in 15 services.

Young people with special educational needs find learning more difficult than most people their age.

With local Healthwatch up and down England busy writing their annual reports, we recap on just some of the things the local Healthwatch network got up to in 2014/15.

Today, NHS England revealed its plans to fund an additional £2.4 billion per year for GP services by 2020/21 to help improve patient care and access.

Young carers are often left feeling isolated when their caring responsibilities prevent them from accessing the same opportunities as their friends. Find out what one local Healthwatch has been doing to understand more about their experiences.