News and reports

When home care services were due to be recommissioned in Newcastle, local Healthwatch went out to speak to people being looked after in their own homes to find out what they wanted.

Today the Prime Minister announced an overhaul on mental health services for young people. Read our response to the news.

Analysis by the national health and care consumer champion, Healthwatch England, has identified the key issues the public want to see policy makers and health professionals focus on over the next 12 months.

Britain’s leading GP has said that patients could be forced to wait weeks to see their family doctor as overstretched medics struggle to keep waiting times down during the busy winter period.

New research from the Press Association shows that hospitals collected more than £120 million last year in hospital parking charges.

Help encourage more people to #SpeakUp and talk to local Healthwatch about their experiences.

The NHS is looking for better ways to make sure that people with urgent medical problems get the care they need, when they need it. We look at how local Healthwatch have been working together to ensure people have a say.

Our Chair responds to national review of NHS investigations into patient deaths.

Healthwatch is supported by over 6,000 volunteers who give their time to help improve health and care services. To celebrate International Volunteer Day, we spoke to people from across the country about what motivates them to donate their time.

In her first act as permanent Chair of patient champion Healthwatch England, Jane Mordue has announced that Imelda Redmond is to take up the role of National Director from 9 January 2017.

A trip to the dentist should be straightforward. But for people who are Deaf it can be extremely difficult when services aren't accessible. We spoke to Mark, a Deaf patient in Wokingham about his experience as a mystery shopper.

The Care Quality Commission has announced that Jane Mordue has been appointed as our Chair.