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Over 220,000 people helped to navigate local health and care services.Advice and Information -
People have told us they want to feel listened to and involved in decisions about their social care. Here are six things you should expect from care services, according to guidelines.Blog -
Mazzie and Cindy, both 69 from Brighton, talk us through their volunteering experience to help with the COVID-19 effort.Report -
Take a look at our papers for our June Committee Meeting.News -
Up and down the country, local Healthwatch are finding new ways to make sure people get to share their views of health and care. We look at Healthwatch Dudley’s award-winning approach to listening to young people.Response -
Read our response to evidence from Public Health England that COVID-19 is having a disproportionate impact on people from Black, Asian, and Minority Ethnic communities.News -
Recent reports have raised significant concerns about the quality and reliability of some home care services. Hear how one local Healthwatch has worked to gain an understanding of people's experiences of home care.
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Personal Independence Payment (PIP) is a benefit that provides extra money to help with the costs caused by long-term ill-health or a disability.News -
This is the question we are working with local Healthwatch to find out.News -
From April, the Independent Patient Safety Investigation Service will start work. We look at what it will do and how it could help improve the way the NHS improves complaints.
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From 31 July, all organisations providing NHS or adult social care will have to comply with the accessible information standard. Here we look at what you should expect as a result.News -
Services are going through major changes that aim to help make them more efficient and better at delivering tailored support. However, these reforms will only work if services listen to what the public wants.News -
When someone dies unexpectedly while under NHS care, it is important that the correct processes are in place to find out why. The Care Quality Commission is looking at this issue and wants to hear your views.News -
When people complained that they couldn’t get GP appointments in Tottenham Hale, local Healthwatch decided to find out the root cause of the problem.News -
With the NHS recently announcing £6.5m of additional funding for gender identity services next year, we take a look at the progress that has been made so far, and what happens next.News -
Young people in Southwark are calling for better education about sex and relationships and improvements to sexual health services.News -
Read our new report on how people want to play a bigger role in looking after their own health and care and what would support them to do that.Blog -
We share how your feedback has improved hospital waiting rooms for people with sensory disabilities.Report -
Here are some easy read resources to explain who we are and what we do.News -
8 in 10 people report a good overall experience of their GP service, but when we ask people to tell us more, they say there is still room for improvement. Find out how one local Healthwatch is helping to change GP surgeries in Camden.News -
The Government is now consulting on new standards to strengthen the security of health and care information and to help you make informed choices about how your data is used.Blog -
The manager of a care home in Devon tells us that feedback from her residents’ loved ones has helped to provide the best possible level of care.News -
With cases of dementia on the rise, it's more important than ever that services give people the support they need. Read our briefing to find out what people have told local Healthwatch about their experiences of care.News -
Demand for healthcare is increasing, but so are the costs of delivering it. Traditional support needs to change to better meet people’s needs.News -
With over a quarter of a million older people living in care homes, what is local Healthwatch doing to make sure these services meet the needs of residents?News -
Across England, reforms are taking place that aim to make health and care services better at working together to meet your individual needs.Blog -
The pandemic has seen a rapid roll-out of virtual NHS consultations. Working with National Voices, Traverse, and PPL, we've found out how they are working for people, and how to get the most out of the virtual health and care appointments.News -
On average 13 men take their life through suicide every day in the UK alone. During the Movember campaign, we spoke to a local Healthwatch to hear what people think could help tackle this issue.Advice and Information -
With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.News -
Our annual report to Parliament outlines the role of Healthwatch England and local Healthwatch, as well as highlighting our activity over our first six months.News -
Most people will have a blood test at some point in their lives. Take a look at just some of the ways local Healthwatch in London have been working to improve blood testing services.News -
People often need extra help from their council because of a disability, ill health or old age but they must have a care assessment first. Read what Healthwatch Cambridgeshire did when people told them they had to wait too long for an assessment.Response -
In response to the Care Quality Commission's State of Care report, our Interim Chair, Jane Mordue, calls for the health and social care sector to meaningfully involve the public in decisions about health and social care.News -
During lockdown, Tony was admitted to hospital with chest pains. His son, Robin, 35, talks to us about the difficulties family members face trying to find out what’s happening when a loved one is in hospital.News -
One local Healthwatch calls for meaningful activity to become an integral part of the culture of care homes after speaking to people in 15 services.Report -
Equality, diversity, and inclusion are at the heart of our values. This statement and plan shows how we plan to ensure everyone should have a fair and equal experience using health and social care, particularly those who may face discrimination.News -
Published today, Every Voice Matters, our Annual Report to Parliament 2015-16, outlines how together we are putting people at the heart of care.
