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After being told by patients that local GPs weren’t meeting the needs of patients with communication difficulties, one local Healthwatch decided to take action.News -
With thousands of people at risk of homelessness this winter, we look at the common issues people who do not have a place to call home tell us they can face when it comes to health and care.News -
Since 2014, we’ve heard from 1.4 million people about what it’s like to use NHS and social care services. Our latest annual report to Parliament highlights what changes you want to see and how together we're making a difference.Advice and Information -
People are often in need of out-of-hours medical assistance. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.News -
To give you an idea of some of the ways we’ve helped, take a look at our round up of the top questions people ask us.News -
The NHS in England has published a ten year plan setting its priorities for the future.Blog -
Despite the publication of the Accessible Information Standard nearly three years ago, people continue to tell Healthwatch about their struggle to access NHS services. Find out how Healthwatch Redbridge have been making a difference.Advice and Information -
You've told us that you've experienced problems registering with a GP. This article explains more about your rights and what to do if you're refused the right to register.News -
We look at one of the issues people raise with Healthwatch and the steps GPs and Pharmacists can take to help people get the medication they need.Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services.Response -
New research from the Care Quality Commission shows that people regret not raising concerns about their care - but those who do raise concerns see improvements.Blog -
It’s vital that patients are treated with compassion, and that professionals are empowered to show it. We look at four ways services can be more empathetic to improve care.Report -
Find out what the public have been telling us about health and social care from January - March this year.Response -
Leslie Hamilton and his working group have published their independent review into how the laws on gross negligence manslaughter and culpable homicide are applied to medical practice. Read our response.Response -
We share our response to the latest figures from the GP patient survey.News -
Help make sure that your practice meets patient's accessibility requirements by using this quick checklist.News -
In the UK, almost 2 million people are living with sight loss. Find out what people have told us it is like using NHS services when you have a sensory impairment or loss.News -
Here are six steps that people have told us health and social care services can take to provide a better environment while they wait.News -
With a diverse population, it’s important that local services understand what their communities need, and that they don’t try and follow a one size fits all approach. Take a look at who has been shortlisted for our Diversity and Inclusion award.News -
Read a summary of our latest research to find out why personalised care is important.Report -
Find out what the public have been telling us about health and social care from April to June this year.Advice and Information -
Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most of your GP appointment.News -
One in three people said yes when asked this question in a recent England wide poll. We spoke to Healthwatch Cornwall to find out more about changing attitudes to pharmacy services.
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With one week left to respond to NHS proposals to curb prescriptions for certain treatments available over the counter, find out about the concerns the public have shared with us.News -
Local Healthwatch go on tour to see what men in the pubs and clubs of Blackburn with Darwen really think about health and care services.News -
Find out how one local Healthwatch has been showing GP practices how small changes can make a big difference to patients’ experiences of visiting the doctor.Response -
The Secretary of State for Health, Jeremy Hunt, has today announced a series of changes to their contract with the NHS for 2014/15 that put a greater focus on patients.Response -
Britain’s leading GP has said that patients could be forced to wait weeks to see their family doctor as overstretched medics struggle to keep waiting times down during the busy winter period.Response -
New statistics from NHS England released about people’s experiences of GP services.Response -
1 in 4 face difficulty booking an appointment on the phone according to new GP patient survey results.Response -
The work of the Healthwatch network is recognised in new report from the Public Accounts Committee.Advice and Information -
Have you or a family member had a side effect after taking medicines? Find out why it's important to share your experience to make medicine safer for everyone.Response -
New report states GPs spend almost a fifth of their consultation time dealing with non-health issues, such as personal relationship problems, housing and unemployment.Response -
New report finds that while patient satisfaction with access to General Practice remains high, it is declining.Response -
A third of people are dissatisfied with availability of appointments at their GP and almost half struggle to book an out of hours appointment according to a review by Monitor. Read our response.
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Today, NHS England revealed its plans to fund an additional £2.4 billion per year for GP services by 2020/21 to help improve patient care and access.Response -
Results from the latest GP Patient Survey shows patient satisfaction is declining.News -
Thousands of people share their experiences of health and care with Healthwatch every month. Download our briefing to find out the key issues people are raising about GPs, hospitals and other care services.Report -
Find out what the public has been telling us about health and social care from July to September this year.
This briefing also looks at emerging themes across services and examines what people have been telling us about support for incontinence.News -
Patients struggling to access GP services helped by Healthwatch Hertfordshire
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With more than 11 million people in the UK with some form of hearing loss, it is important that health services understand their needs. Find out about the action one Healthwatch took when concerns were raised about accessing local GP services.
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Almost all GP practices in Southampton routinely ask for proof of identity, potentially denying many people access to care in Southampton.
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To build on our understanding on people's experiences of primary care, we spoke to a group of people from the Deaf community in East London who told us about the challenges they experience.
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Find out what the public has been telling us about health and social care from October to December. This briefing also looks at and examines emerging themes across services, focusing on healthcare for trans people, and access to wheelchair services.News -
As part of our “Perspectives on primary care” series, which highlights the issues different people face, we hear what a group of young people have to say about their experiences of primary care.
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In the latest in our series of blogs looking at the issues different groups of consumers face when using primary care services, we share what we found when we spoke to a group of over 65s, in partnership with Healthwatch Surrey.
