Response -
A new briefing from QualityWatch looks at the number of emergency readmissions to hospital. The report found there was a 41.3% rise in the number of people returning to hospital for "potentially preventable" conditions.Response -
Our National Director responds to NHS plans to improve patient care by cutting long hospital stays.News -
With the help of 101 local Healthwatch, we heard from over 3,000 people who shared their stories with us about their experiences of the discharge process.Report -
Find out what the public have been telling us about health and social care over the last three months.Blog -
Our research shows that emergency readmissions to hospital have risen by 9.35% in the last year. Janet's story shows why it's important we understand why this is happening.
News -
New research indicates spike in emergency readmissions to hospital over the last year. Our report calls on NHS to fix the data gaps to help understand why.Report -
New research indicates spike in emergency readmissions to hospital over the last year. Our report calls on NHS to fix the data gaps to help understand why.Advice and Information -
People are often in need of out-of-hours medical assistance. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.News -
To give you an idea of some of the ways we’ve helped, take a look at our round up of the top questions people ask us.News -
The NHS in England has published a ten year plan setting its priorities for the future.News -
NHS Digital responds to the Healthwatch call to monitor emergency readmission rates and investigate the reasons why people return to hospital just 30 days after they have been discharged.News -
Healthwatch from across England shared their successes and concerns in Westminster to make sure people can have their say about changes to health services.News -
We look at one of the issues people raise with Healthwatch and the steps GPs and Pharmacists can take to help people get the medication they need.Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services.News -
Our new research explores what matters most to people when seeking emergency care. We look at how this information could be used to ensure NHS performance figures are more meaningful to the public.Report -
Our new research explores what matters most to people when seeking emergency care.News -
Download and view our digital tools so that people can have their say on how to improve their local NHS.News -
High quality care is people’s top priority when visiting A&E, not how long they need to wait. So how can emergency care services learn from people’s experiences?News -
In our latest review of people’s experiences of NHS and social care services, we look in detail at the issue of patient transport.Report -
Find out what the public have been telling us about health and social care from January - March this year.Response -
Leslie Hamilton and his working group have published their independent review into how the laws on gross negligence manslaughter and culpable homicide are applied to medical practice. Read our response.News -
With a diverse population, it’s important that local services understand what their communities need, and that they don’t try and follow a one size fits all approach. Take a look at who has been shortlisted for our Diversity and Inclusion award.Advice and Information -
The usual processes the NHS follows to discharge you from hospital have changed since the start of the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.News -
Read a summary of our latest research to find out why personalised care is important.Report -
Find out what the public have been telling us about health and social care from April to June this year.Report -
Find out what's working well for people and what needs to improve when it comes to people's experiences of travelling to and from NHS appointments, in our new briefing.News -
Together with two leading charities, we are raising awareness of the issues people facing travelling to and from NHS services. We will be working with NHS England to support their new national review of the links between the NHS and local transport.News -
The Government has published what it wants the NHS to deliver over the next 12 months, including a new target to reduce the delays people can face when leaving hospital.News -
Find out what happened when one Healthwatch Bolton worked with their local hospital to improve access for people with disabilities.
News -
When hospital discharge goes wrong, it comes at a cost to both individuals and the health and social care system.News -
When discharge goes wrong, it comes at a cost to the NHS, to social care services, and to the individual. When it works, people are able to move on with their lives and recover safely.Response -
Today, the Parliamentary Health Service Ombudsman has reported a 36% increase in the number of investigations linked to people having a poor experience of leaving care.News -
Read a letter from our Chair Anna Bradley to the Times newspaper expressing her concerns regarding the need to champion patient voice.
Response -
Lord Carter's review of efficiency in hospitals shows how large savings can be made by the NHS.Response -
Latest statistics show a steady increase in delayed discharge from hospital settings over 12 months.Response -
Today, the Care Quality Commission (CQC) has released a new report highlighting what they have learned from three year's worth of inspections of NHS Acute Hospitals.Response -
New research from the Press Association shows that hospitals collected more than £120 million last year in hospital parking charges.Response -
The CQC has today published their latest survey results about people’s experiences of emergency departments in England.Response -
NICE has outlined new draft guidance to help A&E departments ensure there are enough nursing staff available to provide safe care at all times to patients.Response -
New statistics released by NHS England show a decrease in delayed hospital discharge over the festive period.Response -
The Department of Health has released a report which sets out the progress made in applying the lessons learned from the failings at Mid Staffordshire NHS Foundation Trust.Response -
New report outlines practical approaches to tackle the cause of delayed transfers of care.Response -
New guidance to help hospitals ensure that there are the right number of midwifery staff to provide care for women and their babies.News -
Find out how one simple suggestion from deaf people in Dudley led to a better experience of visiting hospital.Response -
Latest statistics show an overall increase in delayed discharge from hospital settings over 12 monthsNews -
Small and simple changes can help make a big difference to people's experiences of health and social care. Find out how a hospital has helped make visits easier for children after one mum spoke up.Response -
New guidance from NICE aims to help hospitals have a safe level of hospital staff to ensure good patient care.Response -
Findings from CQC’s survey show that too many people are experiencing delays in leaving hospital.News -
New figures show that emergency readmissions to hospital have risen by a fifth since 2012/13. Find out more about what our new analysis of emergency readmissions data tells us.
