Advice and Information -
Here we look at six things you should expect when making a complaint about social care services.News -
New research suggests a lack of information and support is preventing people from thinking about the care they may want or need in the future.News -
Since 2014, we’ve heard from 1.4 million people about what it’s like to use NHS and social care services. Our latest annual report to Parliament highlights what changes you want to see and how together we're making a difference.News -
To give you an idea of some of the ways we’ve helped, take a look at our round up of the top questions people ask us.News -
The NHS in England has published a ten year plan setting its priorities for the future.News -
Download and view our digital tools so that people can have their say on how to improve their local NHS.News -
Our Outstanding individuals who’ve made a difference award celebrates volunteers who have gone above and beyond to put people at the heart of care. Take a look at the shortlist.Report -
Find out what the public have been telling us about health and social care from April to June this year.Advice and Information -
Each day 6,000 people become carers. Looking after a loved one can be physically and emotionally exhausting so it's vital that you get the support you need. Find out how you can make sure you look after yourself.News -
Choosing care services for a loved one is more stressful than getting married, according to new research.News -
Guidance from NICE, developed with the help of Healthwatch Surrey, highlights how you should be an equal partner in your care. Alice Maynard, Chair of the Guideline Committee explains more.Advice and Information -
Have you or a family member had a side effect after taking medicines? Find out why it's important to share your experience to make medicine safer for everyone.News -
When home care services were due to be recommissioned in Newcastle, local Healthwatch went out to speak to people being looked after in their own homes to find out what they wanted.News -
Over the last year, the number of local Healthwatch citing improvements to home care services as a priority for their community has doubled. Our new report explains what people have told Healthwatch about their experience of home care.News -
Find out about our celebration of the contribution made by local staff and volunteers who helped gather more than half a million people's views last year.Advice and Information -
Did you know that pharmacies provide advice and information on minor illnesses and ailments? Find out how they can help you.Advice and Information -
75% of children and young people who experience mental health problems aren't getting the help they need.Blog -
We look at the lessons that publicly paid-for wheelchair and home equipment services can learn from the stories people have told us.Report -
Find out what the public has been telling us about health and social care from October to December. This briefing also looks at and examines emerging themes across services, focusing on healthcare for trans people, and access to wheelchair services.Advice and Information -
We explain why it’s important to have a plan in place, should you or a loved one become critically ill.News -
Recent reports have raised significant concerns about the quality and reliability of some home care services. Hear how one local Healthwatch has worked to gain an understanding of people's experiences of home care.
Advice and Information -
With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.News -
Published today, Every Voice Matters, our Annual Report to Parliament 2015-16, outlines how together we are putting people at the heart of care.Report -
Find out what the public has been telling us about health and social care from April - June 2020, including the key issues people have faced because of the COVID-19 pandemic.News -
We are delighted to announce the shortlist for the Healthwatch Awards 2020.Advice and Information -
The wait for planned medical care or surgery can be frustrating. That’s why you must get regular and accessible updates while you wait.Advice and Information -
Do you or a loved one need help with social care? Read the article below to find out answers to key questions about who can access adult social care and how to pay for it.News -
People with high blood pressure are increasingly being asked to monitor their condition at home. Find out what people think of using technology to keep tabs on their health and how they think the NHS can improve support.Report -
People increasingly use remote medical technologies to keep tabs on their health. We looked at people's experience monitoring their blood pressure from home to see what NHS services can learn.Blog -
Social care support changes people’s lives but sadly, not everyone gets the support they need. We want to understand what life is like when you can’t get support or if the support you get just isn’t enough.
Advice and Information -
The continuing cost of living crisis is negatively affecting people's physical and mental wellbeing, with vulnerable people and those on lower incomes hit the hardest.News -
Thanks to people sharing their views with Healthwatch, local leaders have invested £17m to improve hospital discharge – read more.News -
As we celebrate 75 years of our NHS and look to a future where everyone can get the care they need, we celebrate some of the people who took the time to share their experiences with us and helped make care better for everyone.News -
Getting good social care can make a big difference in someone's life. But are people always receiving the help they need? Find out what people have told us and how we think social care support could be improved.Blog -
With nearly two million requests for adult social care support made each year, we look at what people tell us about this vital service.Blog -
As Remembrance Day approaches, we hear from army veteran Shaun about how long waiting times affected his ability to access NHS care.Report -
Find out how the NHS can work better across teams to help people who are receiving care.Response -
Our chief executive reflects on the findings of the King's Fund's latest report on the state of adult social care.Blog -
Rising costs, closures and supply shortages are among the challenges for people who rely on pharmacy services.
