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Today, the Parliamentary Health Service Ombudsman has reported a 36% increase in the number of investigations linked to people having a poor experience of leaving care.News -
Since August 2016, NHS services have been required by law to ensure their communications are accessible to all. Six months on, NHS England wants to hear what difference the Accessible Information Standard has made to your experience.
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A new report by the King’s Fund highlights some of the challenges and opportunities that exist with future changes to health and care services.News -
Young people with special educational needs find learning more difficult than most people their age.News -
Find out how much funding your local Healthwatch receives to help you have your say on important health and social care issues.
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The Care Quality Commission has released a report into progress made at 11 NHS trusts that were put into special measures in July 2013.Response -
We have written to the Secretary of State about our concerns about reduced local accountability arrangements around commissioning.Our response to the legal Duty of Candour coming into force for health and social care organisations
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New law to help improve patient safety, transparency and leadership in the NHS.News -
Proposals published by Staffordshire County Council could seriously damage the ability of local residents to have their say on the running of hospitals, GP surgeries and care homes across the county.News -
Read a letter from our Chair Anna Bradley to the Times newspaper expressing her concerns regarding the need to champion patient voice.
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Carers play a vital role in supporting people who are frail, ill or disabled, but, in doing so, they often become vulnerable themselves. Find out four ways carers want to be better supported.News -
Over the last year, local Healthwatch across the country have been finding out about people's experiences of pharmacies. Find out what people have told us.News -
With local Healthwatch up and down England busy writing their annual reports, we recap on just some of the things the local Healthwatch network got up to in 2014/15.Response -
Lord Carter's review of efficiency in hospitals shows how large savings can be made by the NHS.Response -
New figures show that approximately 27,900 new written complaints were made to the NHS between July and September 2015.Response -
The Secretary of State for Health, Jeremy Hunt, has today announced a series of changes to their contract with the NHS for 2014/15 that put a greater focus on patients.Response -
The government has accepted the recommendations made by Robert Francis, following the public inquiry in to the failings at Mid Staffordshire NHS Foundation Trust.Response -
Following a public consultation to which over 130,000 responses were received, the Department of Health has now published the NHS mandate.Response -
A new report from the Parliamentary and Health Service Ombudsman reveals that health and social care services are leaving too many complaints unresolved and not learning from mistakes, often having a devastating impact on individuals.Response -
New report from Medical journal The Lancet estimates England will need an additional 71,000 care home places by 2025.Response -
The CQC has today published a report highlights the findings from its adult social care inspections from 2014-2017.Response -
Local people need to be given opportunities to contribute to changes to the NHS from the beginning of any decision making process.Response -
The Care Quality Commission (CQC) has today published a report that explores how eight NHS trusts have been able to make significant improvements in the quality of care.Response -
New plan setting out changes across health and care services for the next few years is published.Response -
Latest statistics show a steady increase in delayed discharge from hospital settings over 12 months.Response -
Today, the Care Quality Commission (CQC) has released a new report highlighting what they have learned from three year's worth of inspections of NHS Acute Hospitals.Response -
New report from the Kings Fund highlights challenges and opportunities that exist with future changes to health and care services.Response -
New research from the Press Association shows that hospitals collected more than £120 million last year in hospital parking charges.Response -
Britain’s leading GP has said that patients could be forced to wait weeks to see their family doctor as overstretched medics struggle to keep waiting times down during the busy winter period.Response -
New report highlights how doctors are failing to get enough feedback from patients.Response -
Media reports suggest that new plans will include proposals for ward closures, cuts in bed numbers and changes to A&E and GP care in 44 areas.Response -
New report from CQC highlights how services are currently working together to meet the needs of older peopleResponse -
New statistics from NHS England released about people’s experiences of GP services.Response -
The CQC has today published their latest survey results about people’s experiences of emergency departments in England.Response -
NHS England’s new nursing framework is supported by 10 staff commitments highlighting the importance of working with people, communities and local Healthwatch.Response -
This morning NHS England released figures on how A&E departments performed during October - December 2014.Response -
1 in 4 face difficulty booking an appointment on the phone according to new GP patient survey results.Response -
The work of the Healthwatch network is recognised in new report from the Public Accounts Committee.Response -
NICE has outlined new draft guidance to help A&E departments ensure there are enough nursing staff available to provide safe care at all times to patients.Advice and Information -
Have you or a family member had a side effect after taking medicines? Find out why it's important to share your experience to make medicine safer for everyone.Response -
The Health Select Committee's new report on health and social care complaints further highlights the need for greater improvement and culture change in the way that people's complaints and concerns are handled.Response -
New statistics released by NHS England show a decrease in delayed hospital discharge over the festive period.Response -
Thanks to your views we have provided feedback on the NHS Mandate.News -
With social care services under pressure, the Government has announced it will publish a Green Paper on social care next summer.Response -
The Department of Health has released a report which sets out the progress made in applying the lessons learned from the failings at Mid Staffordshire NHS Foundation Trust.Response -
We share what people have been telling the Healthwatch network about their experience making a complaint about NHS services to help inform the new investigation function of IPSIS.News -
When Healthwatch Trafford spoke to people with ME and CFS, they found that over 76% felt their GP didn’t understand their condition. Find out how they think support could be improved.Response -
We have written to the Department of Health outlining our concerns about the safety of people using health and care services that aren’t currently regulated.Response -
New report outlines practical approaches to tackle the cause of delayed transfers of care.Response -
New guidance to help hospitals ensure that there are the right number of midwifery staff to provide care for women and their babies.
