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With over 4,000 people estimated to be sleeping rough every night across England, we take a look at what local Healthwatch have been doing to understand the experiences of people in their community when it comes to health and care.
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For people who have autism and their families, visiting the GP can be stressful. We look at six ways that staff in GP surgeries can help improve patient experience.Response -
The Secretary of State for Health, Jeremy Hunt, has today announced a series of changes to their contract with the NHS for 2014/15 that put a greater focus on patients.Response -
Britain’s leading GP has said that patients could be forced to wait weeks to see their family doctor as overstretched medics struggle to keep waiting times down during the busy winter period.Response -
New statistics from NHS England released about people’s experiences of GP services.Response -
1 in 4 face difficulty booking an appointment on the phone according to new GP patient survey results.Response -
The work of the Healthwatch network is recognised in new report from the Public Accounts Committee.Response -
New report states GPs spend almost a fifth of their consultation time dealing with non-health issues, such as personal relationship problems, housing and unemployment.Response -
New report finds that while patient satisfaction with access to General Practice remains high, it is declining.Response -
A third of people are dissatisfied with availability of appointments at their GP and almost half struggle to book an out of hours appointment according to a review by Monitor. Read our response.
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Today, NHS England revealed its plans to fund an additional £2.4 billion per year for GP services by 2020/21 to help improve patient care and access.Response -
Results from the latest GP Patient Survey shows patient satisfaction is declining.News -
Patients struggling to access GP services helped by Healthwatch Hertfordshire
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Parents and carers of autistic children have won an award for their work training staff at GP surgeries in Crawley to make their practices more autism-friendly.News -
With more than 11 million people in the UK with some form of hearing loss, it is important that health services understand their needs. Find out about the action one Healthwatch took when concerns were raised about accessing local GP services.
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Almost all GP practices in Southampton routinely ask for proof of identity, potentially denying many people access to care in Southampton.
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To build on our understanding on people's experiences of primary care, we spoke to a group of people from the Deaf community in East London who told us about the challenges they experience.
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As part of our “Perspectives on primary care” series, which highlights the issues different people face, we hear what a group of young people have to say about their experiences of primary care.
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In the latest in our series of blogs looking at the issues different groups of consumers face when using primary care services, we share what we found when we spoke to a group of over 65s, in partnership with Healthwatch Surrey.
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Most people take access to a GP for granted but if you become homeless, it’s not always so easy.News -
When people complained that they couldn’t get GP appointments in Tottenham Hale, local Healthwatch decided to find out the root cause of the problem.News -
Read our new report on how people want to play a bigger role in looking after their own health and care and what would support them to do that.News -
8 in 10 people report a good overall experience of their GP service, but when we ask people to tell us more, they say there is still room for improvement. Find out how one local Healthwatch is helping to change GP surgeries in Camden.Blog -
The pandemic has seen a rapid roll-out of virtual NHS consultations. Working with National Voices, Traverse, and PPL, we've found out how they are working for people, and how to get the most out of the virtual health and care appointments.Advice and Information -
With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.News -
Most people will have a blood test at some point in their lives. Take a look at just some of the ways local Healthwatch in London have been working to improve blood testing services.Response -
In response to the Care Quality Commission's State of Care report, our Interim Chair, Jane Mordue, calls for the health and social care sector to meaningfully involve the public in decisions about health and social care.Report -
Our insight report sets out the key findings from our work with National Voices, Traverse, and PPL as we explore people’s experiences of remote appointments since the start of the pandemic.News -
Accessing GP services is a key concern people share with their local Healthwatch. Here are some of the issues people from different communities face.
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Find out what the public has been telling us about health and social care from April - June 2020, including the key issues people have faced because of the COVID-19 pandemic.News -
People have told us that being able to access primary care services is a major concern. As part of our investigation into people’s experiences of using services, we are sharing a series of blogs setting out what different consumer groups told us.Response -
Care Quality Commission's report today shows COVID-19 is magnifying inequalities and “risks turning fault lines into chasms”.News -
Our annual survey of local Healthwatch priorities reveals the top health and social care issues for the public across England for 2015.
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Many people in Derby face significant issues accessing GPs. Healthwatch Derby City listened to people views and called for change.
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Patients and worried family members looking to complain about their care from a hospital, GP or care home are going unheard because the current system is simply too complex.
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Our new report looks at how the COVID-19 pandemic has changed the way people access their GP and how this affected people's experience of care.News -
Healthwatch England launches its 12 week consultation to help shape our strategy for the next two years.
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Most people say they are satisfied with their GP but research from our network suggests that there are significant issues of concern for some groups of people, particularly for those with hearing, visual and mobility problems.
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Being able to access primary care services is a key concern that the public have raised with local Healthwatch. In our latest blog we share the views of one group of British Pakistani women from Waltham Forest.News -
The Healthcare Travel Costs Scheme exists to help people on lower incomes recover the cost of travelling to and from NHS treatment, but how easy is it to use? Healthwatch Islington conducted a ‘mystery shopping’ exercise to find out.
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NHS England has issued new guidance to GP practices across the country on facilitating more face-to-face appointments for patients.News -
Being able to access primary care services is a key concern that the public have raised with local Healthwatch. Our first in a series of blogs focuses on what one group of mothers in Southend-on-Sea told us.News -
The answer is, in short no, but this was one of the 10 common problems we found when our network spoke to over 11,000 people about their experiences of primary care. Here are examples of what local Healthwatch have been doing to tackle this problem.Response -
We have joined forces with leading patient groups to respond to the Government's plans around GP data sharing.Report -
The move to more digitally-led healthcare has worked well for some but excluded others over the past year. Our report explores how people have been excluded and what needs to happen to get the care they need.News -
Our new report explores people's experiences of digital and remote healthcare and sets out five principles for post-COVID19 care to ensure no one is left behind.
