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Our response to CQC's report, ‘Protect, respect, connect – decisions about living and dying well during COVID-19.'News -
Healthwatch England launches its 12 week consultation to help shape our strategy for the next two years.
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People waiting to leave hospital are discharged more quickly and efficiently in the run up to Christmas than at any other time of year.
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New figures show a significant increase in the number of delayed transfers of people between hospitals, care homes and community services. We look at what people are telling Healthwatch about their experience.
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Local Healthwatch made 600 visits last year to find out how people feel about the quality of health and care services. We spoke to Healthwatch Lancashire to find out how patients felt about changes that were made to a nearby hospital.
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In partnership with Healthwatch and National Voices, new findings from The King's Fund highlight the critical role of administration in how people experience care.Report -
Our new evidence raises further concerns about the defensive and obstructive culture around complaints in the NHS.Report -
With the help of 101 local Healthwatch, we heard from over 3,000 people who shared their stories with us about their experiences of the discharge process.News -
The Government has recently updated national hospital discharge guidance, taking on board our key recommendations. Take a look at what the improvements mean for you.News -
You might think your feedback doesn’t have the power to change how health and social care services run. We want to show you how that isn’t the case.News -
Millions of people have had their treatment delayed by the pandemic – are you one of them? We want to know if you’re getting the advice, information and support you need while you wait.Advice and Information -
The wait for planned medical care or surgery can be frustrating. That’s why you must get regular and accessible updates while you wait.News -
The King’s Fund and Healthwatch England jointly call for urgent action to address hospital waiting lists and improve patients’ experience of delays to treatmentNews -
Find out who’s in the running for a Healthwatch network award this yearNews -
A record-breaking 5.7 million people are waiting for hospital care. In response, the Government is spending an extra £5.9 billion to tackle the problem. Our latest research looks at how the backlog is impacting the lives of those waiting.Report -
In the last two years, over 2,000 people have shared their experiences of leaving care with Healthwatch.Report -
As part of our work to understand people's experiences of leaving hospital, we have today published a new analysis of NHS emergency readmissions dataReport -
As part of our research into unsafe discharge from hospital and care settings we conducted a Freedom of Information Request in May 2015 of 164 hospital trusts.News -
With a record six million people currently waiting for hospital treatment, the NHS has today set out a plan to address backlogs that built up during the Covid-19 pandemic and tackle long waiting lists for care. Read our response.Response -
Using your feedback on care, we share with Government the issues we believe should be included in the objectives for the NHS for the year ahead. Read our recommendations.Response -
The latest NHS data shows that a record number of people are waiting for care, although the number of people waiting a year or more has fallen slightly. Read our response.Response -
The latest figures from the NHS show that the number of people waiting for NHS treatment has increased by 180,000. Read our response.Response -
Two-thirds fewer people are waiting more than two years for elective care, new figures have shown. Our national director Louise Ansari highlights that low income, gender and ethnicity affect people’s experience of waiting.Response -
Record NHS waiting times appear to be increasing the number of people paying for private care, according to a new BBC analysis. Read our response.Response -
NHS England has achieved the first milestone in its plan to eliminate backlogs caused by Covid. Read our response.Response -
New plans to open surgical hubs should reduce the backlog of patients waiting for care. Our National Director Louise Ansari highlights the need for a focus on tackling health inequalities.Response -
With the NHS experiencing the busiest summer on record, the waiting list for treatment has hit a new high, according to latest figures. Read our response.Report -
Our latest findings reveal what people have been telling us about their experience of urgent and emergency care services.News -
Our latest findings show that people with chronic and long-term health conditions often miss out on giving their feedback about care. As part of the Because We All Care campaign, we are working with the Care Quality Commission (CQC) to change this.News -
Urgent and emergency care services are under pressure. Our research shows that public confidence has fallen. Read our evidence about how people’s experiences can be improved by performance targets that are aligned to what matters most.News -
With a record seven million people awaiting hospital treatment, Louise Ansari, our National Director, told BBC News that people need reassuring that the NHS is still there to help them.Advice and Information -
Becoming a parent can be a wonderful and exciting experience, but it can also be overwhelming. To help, we’ve broken down the pregnancy care you should expect from the NHS.News -
Getting to healthcare appointments can be impossible for some people – especially those who cannot travel or afford it. Find out what we’ve recommended decision-makers do to improve the situation.Response -
Read our response to the latest NHS data on cancer support.News -
Recent changes to hospital discharge policy and processes have been positive. But the experiences we hear from people and families still vary. Find out what we're calling for to ensure people get the support they need during this time.Response -
Figures from NHS England show 7.2 million people were waiting to start routine treatment at the end of October, up from 7.1 million in September. Read our response.Response -
Following reports that life-saving cancer care could be affected by strike action. We have written to the RCN asking for the issue to be clarified.News -
With the NHS under extra pressure this winter, we need to hear your experiences of care to help services understand what is working and spot issues affecting support for you and your loved ones.News -
Healthwatch England is concerned that coverage in recent days showing the NHS at breaking point will exacerbate already-low public confidence that people can get urgent and emergency care when they need it most.
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The NHS will buy thousands of extra beds in care homes and other settings to help discharge more patients to free up hospital beds. Our national director Louise Ansari responds.News -
Our national director, Louise Ansari, responds to the latest NHS performance stats.Blog -
NHS 111 First is now obliged to offer pre-booked slots at A&E for people needing non-life-threatening care.News -
One year ago, NHS England published its elective care recovery plan. Our national director, Louise Ansari, comments on the progress of this plan and responds to the latest NHS performance stats.News -
Read our response to the latest A&E figures published by NHS England.News -
Clear, understandable information is important to help you make decisions about your healthcare. It is feedback from people like Karl that inspired us to launch the Your Care, Your Way campaign last year.Response -
NHS cuts elective backlog with longest waiters down a quarter in one month. Read our response.News -
Recent research highlighted that long delays for hospital treatment, last-minute cancellations, and a lack of personalised information and support were huge concerns for people. Find out what we're calling for.Report -
NHS and social care services only make the best decisions if they listen to the people they care for. Read our Annual Report to Parliament to see how your feedback has helped decision-makers prioritise what matters most.Response -
The latest Emergency Department performance figures show the number of people waiting over 12 hours to be seen have gone down. Yet, still many people are waiting too long for vital NHS care. Read our response.
