1. Lost for words – improving access to healthcare for ethnic minority communities

    Blog -

    People with little or no English struggle at all points of their healthcare journey. Our new research shines a light on barriers and delays to care they often experience and calls for equal access for all.

  2. Our advice to Government on the NHS objectives for 2022-23

    Response -

    Using your feedback on care, we share with Government the issues we believe should be included in the objectives for the NHS for the year ahead. Read our recommendations.

  3. The public’s experience of monitoring their blood pressure at home

    Report -

    People increasingly use remote medical technologies to keep tabs on their health. We looked at people's experience monitoring their blood pressure from home to see what NHS services can learn.

  4. Next steps for integrating primary care - our response

    Response -

    NHS England has published a final report of the stocktake on integrating primary care, looking at what is working well, why it’s working well and how we can accelerate the implementation of integrated primary care. Read our response.

  5. Fall in patient satisfaction with GPs

    Response -

    The latest GP patient survey shows that overall satisfaction with services has fallen and more people are avoiding making an appointment. Read our response.

  6. Long Covid: How is your feedback making care better?

    Blog -

    The NHS has announced a new plan and more money to improve support for Long Covid. Find out how the experiences you shared helped make the difference.

  7. The power of your feedback

    Blog -

    It's easy to think that the feedback you give us doesn't make a difference. We want to show you how this isn't the case.

  8. What is a GP referral and how can you get one?

    Advice and Information -

    When you need specialist NHS support, like hospital tests or treatment, you often need a referral from your GP first. Find out what this includes and what to expect.

  9. Are you or your loved one waiting to get a GP referral? Share your views

    News -

    Have you or your loved one struggled to get a GP referral for tests or treatment?

  10. Our response to government’s plans on GP access

    Response -

    The government will today announce its plans to improve access to GPs, including same-day appointments for those that need them. Read on our response.

  11. More than half of people with chronic and long-term conditions not asked to feed back about their care

    News -

    Our latest findings show that people with chronic and long-term health conditions often miss out on giving their feedback about care. As part of the Because We All Care campaign, we are working with the Care Quality Commission (CQC) to change this.

  12. Our position on GP access

    News -

    GPs are often the first port of call for onward support. Unfortunately, people tell us it’s difficult to get a GP appointment. Read our insight and the recommendations we’ve made to decision-makers on how people’s experiences can be improved.

  13. Six-week postnatal check for new mums – Q&A

    Advice and Information -

    What is the six-week postnatal check for new mothers and why it’s important that you attend it? In this advice piece, we cover all the basic questions you may have about it.

  14. New data reveals delays to cancer care

    Response -

    Read our response to the latest NHS data on cancer support.

  15. Healthwatch Hackney wins award for making it easier for refugees to see a GP

    News -

    Healthwatch Hackney wins Impact Award in a tight competition showcasing the outstanding work done by local Healthwatch over the last year.

  16. GP surgery reverses plan to reduce opening hours thanks to residents speaking up

    News -

    Being able to visit the GP when you need help is something, we often take for granted. See how by speaking up, local residents secured better opening hours for their community.