1. GP access during COVID-19

    Report -

    Our new report looks at how the COVID-19 pandemic has changed the way people access their GP and how this affected people's experience of care.

  2. More GP appointments to be offered face-to-face to those who need it

    News -

    NHS England has issued new guidance to GP practices across the country on facilitating more face-to-face appointments for patients.

  3. New GP data-sharing system delayed - our response

    Response -

    We have joined forces with leading patient groups to respond to the Government's plans around GP data sharing.

  4. Locked out: Digitally excluded people’s experiences of remote GP appointments

    Report -

    The move to more digitally-led healthcare has worked well for some but excluded others over the past year. Our report explores how people have been excluded and what needs to happen to get the care they need.

  5. Five principles for post-COVID-19 digital healthcare

    News -

    Our new report explores people's experiences of digital and remote healthcare and sets out five principles for post-COVID19 care to ensure no one is left behind.

  6. Focus on NHS Admin is needed to improve people’s experiences of care

    News -

    In partnership with Healthwatch and National Voices, new findings from The King's Fund highlight the critical role of administration in how people experience care.

  7. NHS sets plan to improve GP access

    Response -

    The NHS has published a plan for improving access to GP appointments for patients alongside supporting GPs and their teams.