1. What people are telling us: October - December 2019

    Report -

    Find out what the public has been telling us about health and social care from October to December. This briefing also looks at and examines emerging themes across services, focusing on healthcare for trans people, and access to wheelchair services.

  2. The doctor will zoom you now

    Blog -

    The pandemic has seen a rapid roll-out of virtual NHS consultations. Working with National Voices, Traverse, and PPL, we've found out how they are working for people, and how to get the most out of the virtual health and care appointments.

  3. The Doctor Will Zoom You Now: getting the most out of the virtual health and care experience.

    Report -

    Our insight report sets out the key findings from our work with National Voices, Traverse, and PPL as we explore people’s experiences of remote appointments since the start of the pandemic.

  4. COVID-19: What people are telling us about their care

    Report -

    Find out what the public has been telling us about health and social care from April - June 2020, including the key issues people have faced because of the COVID-19 pandemic.

  5. Our response to CQC's State of Care report for 2019/20

    Response -

    Care Quality Commission's report today shows COVID-19 is magnifying inequalities and “risks turning fault lines into chasms”.