1. Helping you find answers

    News -

    To give you an idea of some of the ways we’ve helped, take a look at our round up of the top questions people ask us.

  2. New Long Term Plan is "just the start"

    News -

    The NHS in England has published a ten year plan setting its priorities for the future.

  3. Making it easier to access NHS services in Redbridge

    Blog -

    Despite the publication of the Accessible Information Standard nearly three years ago, people continue to tell Healthwatch about their struggle to access NHS services. Find out how Healthwatch Redbridge have been making a difference.

  4. Why are people struggling to get their medication?

    News -

    We look at one of the issues people raise with Healthwatch and the steps GPs and Pharmacists can take to help people get the medication they need.

  5. Our response to new CQC research on people's experience of raising a complaint

    Response -

    New research from the Care Quality Commission shows that people regret not raising concerns about their care - but those who do raise concerns see improvements.

  6. Four ways empathy can improve patient care

    Blog -

    It’s vital that patients are treated with compassion, and that professionals are empowered to show it. We look at four ways services can be more empathetic to improve care.

  7. What people have told us about health and social care: January to March 2019

    Report -

    Find out what the public have been telling us about health and social care from January - March this year.

  8. Healthwatch responds to the independent review into gross negligence manslaughter and culpable homicide

    Response -

    Leslie Hamilton and his working group have published their independent review into how the laws on gross negligence manslaughter and culpable homicide are applied to medical practice. Read our response.

  9. Our response to the latest GP patient survey

    Response -

    We share our response to the latest figures from the GP patient survey.

  10. Accessibility checklist for GP surgeries

    News -

    Help make sure that your practice meets patient's accessibility requirements by using this quick checklist.

  11. How easy to use are services if you have a sensory impairment?

    News -

    In the UK, almost 2 million people are living with sight loss. Find out what people have told us it is like using NHS services when you have a sensory impairment or loss.

  12. Six ways health services can improve waiting rooms

    News -

    Here are six steps that people have told us health and social care services can take to provide a better environment while they wait.

  13. Shortlist showcase - Championing diversity and inclusion

    News -

    With a diverse population, it’s important that local services understand what their communities need, and that they don’t try and follow a one size fits all approach. Take a look at who has been shortlisted for our Diversity and Inclusion award.

  14. Why getting personal is important when it comes to health and care

    News -

    Read a summary of our latest research to find out why personalised care is important.

  15. What people have told us about health and social care: April to June 2019

    Report -

    Find out what the public have been telling us about health and social care from April to June this year.

  16. What have people told us about health and social care

    News -

    Thousands of people share their experiences of health and care with Healthwatch every month. Download our briefing to find out the key issues people are raising about GPs, hospitals and other care services.

  17. What have people been telling us: July - September 2019

    Report -

    Find out what the public has been telling us about health and social care from July to September this year.

    This briefing also looks at emerging themes across services and examines what people have been telling us about support for incontinence.