1. Making a complaint about social care services – what should you expect?

    Advice and Information -

    Here we look at six things you should expect when making a complaint about social care services.

  2. Encouraging people to plan for care needs ‘just in case’ is biggest hurdle for the Government’s Green Paper

    News -

    New research suggests a lack of information and support is preventing people from thinking about the care they may want or need in the future.

  3. What matters most: Four things people want from care

    News -

    Since 2014, we’ve heard from 1.4 million people about what it’s like to use NHS and social care services. Our latest annual report to Parliament highlights what changes you want to see and how together we're making a difference.

  4. Choosing care can be stressful

    News -

    Choosing care services for a loved one is more stressful than getting married, according to new research.

  5. Putting people at the centre of their care

    News -

    Guidance from NICE, developed with the help of Healthwatch Surrey, highlights how you should be an equal partner in your care. Alice Maynard, Chair of the Guideline Committee explains more.