1. Making sure GPs provide information in a way that people can understand

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    After being told by patients that local GPs weren’t meeting the needs of patients with communication difficulties, one local Healthwatch decided to take action.

  2. Three common issues homeless people face when trying to access care

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    With thousands of people at risk of homelessness this winter, we look at the common issues people who do not have a place to call home tell us they can face when it comes to health and care.

  3. What matters most: Four things people want from care

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    Since 2014, we’ve heard from 1.4 million people about what it’s like to use NHS and social care services. Our latest annual report to Parliament highlights what changes you want to see and how together we're making a difference.

  4. What are people’s concerns about proposed changes to NHS prescriptions?

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    With one week left to respond to NHS proposals to curb prescriptions for certain treatments available over the counter, find out about the concerns the public have shared with us.

  5. Improving access to GP services for people who are homeless

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    Most people take access to a GP for granted but if you become homeless, it’s not always so easy.