1. Why hospital discharge is everyone’s problem (and how new plans can help)

    News -

    When discharge goes wrong, it comes at a cost to the NHS, to social care services, and to the individual. When it works, people are able to move on with their lives and recover safely.

  2. Our Chair's response to the CQC's 'State of care in NHS acute hospitals' report

    Response -

    Today, the Care Quality Commission (CQC) has released a new report highlighting what they have learned from three year's worth of inspections of NHS Acute Hospitals.

  3. New NHS target aims to improve your experience of leaving hospital

    News -

    The Government has published what it wants the NHS to deliver over the next 12 months, including a new target to reduce the delays people can face when leaving hospital.

  4. Healthwatch help people in south London get support after leaving hospital

    News -

    Being discharged from hospital isn’t just about going home – it’s about the care and support you receive afterwards too. Read about two local Healthwatch who have won an award for working together to help people in south London get what they need.

  5. Local NHS commits to making changes after patients share their experiences of A&E

    News -

    The number of people visiting A&E in 2016 increased by 5.3% to 23.57 million. To better understand why more people have been visiting A&E, Healthwatch Reading spoke to patients to find out about their experience.

  6. People share their experiences of being discharged from hospital

    News -

    In our new briefing - What happens when people leave hospital and other care settings? – we share what over 2,000 people told local Healthwatch about their experiences of being discharged.

  7. What happens when people leave hospital and other care settings?

    Report -

    In the last two years, over 2,000 people have shared their experiences of leaving care with Healthwatch.

  8. What do the numbers say about emergency readmissions to hospital?

    Report -

    As part of our work to understand people's experiences of leaving hospital, we have today published a new analysis of NHS emergency readmissions data

  9. Our response to CQC's survey on people's experiences of urgent and emergency services

    Response -

    45,000 people who received urgent and emergency services shared their views on their care with CQC. Find out what the results said.

  10. NHS needs to do more to understand why people are returning to hospital after being discharged

    News -

    New figures show that emergency readmissions to hospital have risen by a fifth since 2012/13. Find out more about what our new analysis of emergency readmissions data tells us.

  11. How a simple change helped make an A&E department more child-friendly

    News -

    Small and simple changes can help make a big difference to people's experiences of health and social care. Find out how a hospital has helped make visits easier for children after one mum spoke up.

  12. Our response to NHS England's delayed transfers of care statistics for September

    Response -

    Latest monthly data from NHS England shows that the proportion of delays caused by issues relating to social care have increased.

  13. Fewer hospital appointments missed thanks to one simple idea

    News -

    Find out how one simple suggestion from deaf people in Dudley led to a better experience of visiting hospital.

  14. New statistics show Mandate discharge target goes unmet

    Response -

    NHS England has released new statistics that show target to reduce delayed transfers of care to 3.5% has not been met.