1. Nearly a fifth confess to knowingly using A&E for non-emergencies

    News -

    Nearly a fifth confess to knowingly using A&E for non-emergencies.

  2. Our response to NHS England's Delayed Transfers of Care Statistics

    Response -

    Latest statistics show an overall increase in delayed discharge from hospital settings over 12 months

  3. Our response to NICE safe staffing advice for nursing care in wards

    Response -

    New guidance from NICE aims to help hospitals have a safe level of hospital staff to ensure good patient care.

  4. Don’t blame patients for the bed crisis

    News -

    New figures show a significant increase in the number of delayed transfers of people between hospitals, care homes and community services. We look at what people are telling Healthwatch about their experience.

  5. Our response to the CQC's national A&E survey

    Response -

    The CQC has today published their latest survey results about people’s experiences of emergency departments in England.

  6. Hospital policies on making a complaint - FOI results

    Report -

    Our new evidence raises further concerns about the defensive and obstructive culture around complaints in the NHS.

  7. NHS steps up a gear to get people home for Christmas

    News -

    People waiting to leave hospital are discharged more quickly and efficiently in the run up to Christmas than at any other time of year.