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We have worked with the Local Government and Social Care Ombudsman, as part of the Quality Matters initiative, to help make it easier for the public and professionals to understand how to make and respond to social care complaints.Blog -
Student Rebecca explains how volunteering has helped her put what she’s learnt at university into practice.Blog -
The manager of a care home in Devon tells us that feedback from her residents’ loved ones has helped to provide the best possible level of care.Blog -
With nearly two million requests for adult social care support made each year, we look at what people tell us about this vital service.Blog -
Social care reform is desperately needed to ensure the public can get the help they're entitled to, and that teams have the support they need to deliver this care.
