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Despite the publication of the Accessible Information Standard nearly three years ago, people continue to tell Healthwatch about their struggle to access NHS services. Find out how Healthwatch Redbridge have been making a difference.Blog -
It’s vital that patients are treated with compassion, and that professionals are empowered to show it. We look at four ways services can be more empathetic to improve care.Blog -
The pandemic has seen a rapid roll-out of virtual NHS consultations. Working with National Voices, Traverse, and PPL, we've found out how they are working for people, and how to get the most out of the virtual health and care appointments.Blog -
People with little or no English struggle at all points of their healthcare journey. Our new research shines a light on barriers and delays to care they often experience and calls for equal access for all.Blog -
The NHS has announced a new plan and more money to improve support for Long Covid. Find out how the experiences you shared helped make the difference.Blog -
It's easy to think that the feedback you give us doesn't make a difference. We want to show you how this isn't the case.Blog -
One in five people we spoke to with a GP referral for specialist care had bounced back to general practice. This suggests potentially serious issues with referral processes. We are calling for more to be done to understand people’s experiences.
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Our latest research follows people's experiences of getting a GP referral. The process for many is long and often confusing. We need to address issues around people's GP referral journey so that it works for everyone.Blog -
NHS England has recently published its "Delivery plan for recovering access to primary care". We outline what the planned changes will mean for you.Blog -
Our research on GP referrals highlighted the frustration patients experience due to long waits and a lack of support. This latest analysis looks at people’s experience of getting a cancer referral.Blog -
On this World Mental Health Day, we're looking at people's recent experiences of mental health services. With GPs often acting as the front door for mental health support, we've also analysed our evidence about getting a GP referral for mental health. Read about what people told us and what this means for healthcare leaders.Blog -
Chris McCann, Director of Communications Insight and Campaigns at Healthwatch England, explains the role people can play in improving health outcomes in their communities.Blog -
Four areas where you can improve support for people diagnosed with diabetes.Blog -
Find out what's working and what could be better regarding people's right to choose where they receive treatment.Blog -
As part of our report The public’s perspective: The state of health and social care, we have set out recommendations for decision makers across ten key areas.Blog -
Homeless people have worse mental and physical health than the general population. Our research shows issues with access to the health and social care they need.Blog -
Natalie is among the many people who have recently told us how their diabetes care can be improved.Blog -
This week is Cervical Cancer Prevention Week. Our new blog brings together some of the key challenges people have shared about cervical screening with local Healthwatch and outlines the steps we are taking nationally to address those.Blog -
Rising costs, closures and supply shortages are among the challenges for people who rely on pharmacy services.Blog -
Despite all the positives of rural living, people have told us they are struggling to access basic health care.Blog -
From booking appointments to learning test results, healthcare is going digital. But what do patients think about digital healthcare? And where are there opportunities to improve?
