1. What people have told us about health and social care: January to March 2019

    Report -

    Find out what the public have been telling us about health and social care from January - March this year.

  2. What people have told us about health and social care: April to June 2019

    Report -

    Find out what the public have been telling us about health and social care from April to June this year.

  3. What have people been telling us: July - September 2019

    Report -

    Find out what the public has been telling us about health and social care from July to September this year.

    This briefing also looks at emerging themes across services and examines what people have been telling us about support for incontinence.

  4. What people are telling us: October - December 2019

    Report -

    Find out what the public has been telling us about health and social care from October to December. This briefing also looks at and examines emerging themes across services, focusing on healthcare for trans people, and access to wheelchair services.

  5. The Doctor Will Zoom You Now: getting the most out of the virtual health and care experience.

    Report -

    Our insight report sets out the key findings from our work with National Voices, Traverse, and PPL as we explore people’s experiences of remote appointments since the start of the pandemic.

  6. COVID-19: What people are telling us about their care

    Report -

    Find out what the public has been telling us about health and social care from April - June 2020, including the key issues people have faced because of the COVID-19 pandemic.

  7. GP access during COVID-19

    Report -

    Our new report looks at how the COVID-19 pandemic has changed the way people access their GP and how this affected people's experience of care.

  8. Locked out: Digitally excluded people’s experiences of remote GP appointments

    Report -

    The move to more digitally-led healthcare has worked well for some but excluded others over the past year. Our report explores how people have been excluded and what needs to happen to get the care they need.

  9. Primary Care: A review of local Healthwatch reports

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    Find out what we found when our network spoke to more than 11,000 people and visited over 550 GP surgeries, pharmacies and opticians across the country.

  10. What help do you need to look after your health in the future?

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    By analysing over 11,000 conversations the Healthwatch network has had with the public about this issue, we found five common areas where people wanted to see improvement.

  11. People's experiences of primary care

    Report -

    Most people when surveyed say that they are satisfied with the care they get from primary care services, but this does not tell the full story.

  12. The public’s experience of monitoring their blood pressure at home

    Report -

    People increasingly use remote medical technologies to keep tabs on their health. We looked at people's experience monitoring their blood pressure from home to see what NHS services can learn.

  13. Our Annual Report 2021-22

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    NHS and social care services only make the best decisions if they listen to the people they care for. Read our Annual Report to Parliament to see how your feedback has helped decision-makers prioritise what matters most.

  14. The NHS working with people and communities

    Report -

    This briefing shows how engagement and participation with people and communities can deliver real benefits to the health and care system.

  15. Strengthening primary and community care services

    Report -

    This briefing shows how people's experiences can be used to support the development of a long-term vision for the NHS to strengthen these services.

  16. Improving people's care by working better together

    Report -

    Find out how the NHS can work better across teams to help people who are receiving care.

  17. The public’s perspective: The state of health and social care

    Report -

    Performance numbers and the media highlight the issues the NHS faces – but they only tell part of the story. Our new report brings to light the public’s perspective on the state of health and social care.