1. Our annual report 2019-20

    Report -

    Since COVID-19 struck, the work of the Healthwatch network to support and listen to local people became more crucial than ever. Find out more in our 2019-20 annual report to Parliament about how we have helped make care better.

  2. Funding and support information for NHS Complaints Advocacy services - FOI results

    Report -

    Results from our Freedom of Information Request show care home residents and other social care users are not being given support to make a complaint about social care services.

  3. How to stay informed while you wait for care

    Advice and Information -

    The wait for planned medical care or surgery can be frustrating. That’s why you must get regular and accessible updates while you wait.

  4. What is adult social care?

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below to find out answers to key questions about who can access adult social care and how to pay for it.

  5. Healthwatch Network Awards 2021: Shortlist announced

    News -

    Find out who’s in the running for a Healthwatch network award this year

  6. Healthwatch network award winners 2021 announced

    News -

    Winners of the annual Healthwatch Awards, which celebrate the difference made by local Healthwatch staff and volunteers during the past 12 months, have been announced. Find out who won.

  7. What's it like to live in a care home? Findings from the Healthwatch network

    Report -

    Our new report provides a unique picture of how feedback from residents and families is generally being used by staff, managers and those running large groups of homes.

  8. On the right path to improving hospital discharge for patients

    News -

    Thanks to people sharing their views with Healthwatch, local leaders have invested £17m to improve hospital discharge – read more.

  9. Our position on social care

    News -

    Getting good social care can make a big difference in someone's life. But are people always receiving the help they need? Find out what people have told us and how we think social care support could be improved.

  10. What are people telling us about accessing and paying for social care?

    Blog -

    With nearly two million requests for adult social care support made each year, we look at what people tell us about this vital service.

  11. Why are we calling for changes to social care?

    Blog -

    Social care reform is desperately needed to ensure the public can get the help they're entitled to, and that teams have the support they need to deliver this care.

  12. New social care report reflects what the public is telling us

    Response -

    Our chief executive reflects on the findings of the King's Fund's latest report on the state of adult social care.