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New figures show that emergency readmissions to hospital have risen by a fifth since 2012/13. Find out more about what our new analysis of emergency readmissions data tells us.Response -
45,000 people who received urgent and emergency services shared their views on their care with CQC. Find out what the results said.Response -
New report proposes a shift in how urgent and emergency care is provided.News -
In our new briefing - What happens when people leave hospital and other care settings? – we share what over 2,000 people told local Healthwatch about their experiences of being discharged.Response -
Latest monthly data from NHS England shows that the proportion of delays caused by issues relating to social care have increased.Response -
NHS England has released new statistics that show target to reduce delayed transfers of care to 3.5% has not been met.News -
The number of people visiting A&E in 2016 increased by 5.3% to 23.57 million. To better understand why more people have been visiting A&E, Healthwatch Reading spoke to patients to find out about their experience.Response -
A report from the National Audit Office published today has found that the way older patients are discharged from hospital does not represent value for money. Read our response.Response -
The Committee of Public Accounts urges new measures to tackle scale and cost of delays in discharging patients from hospital. Read our response.Response -
Latest statistics show a notable increase in delayed discharge from hospital settings over 12 months. Read our response.
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Find out about our celebration of the contribution made by local staff and volunteers who helped gather more than half a million people's views last year.News -
Our research shows that the public value a wide range of factors when it comes to good care in A&E, which is why we're working with the NHS to ensure new measures take people’s full experiences into consideration.News -
Thousands of people share their experiences of health and care with Healthwatch every month. Download our briefing to find out the key issues people are raising about GPs, hospitals and other care services.Report -
Find out what the public has been telling us about health and social care from July to September this year.
This briefing also looks at emerging themes across services and examines what people have been telling us about support for incontinence.News -
Being discharged from hospital isn’t just about going home – it’s about the care and support you receive afterwards too. Read about two local Healthwatch who have won an award for working together to help people in south London get what they need.Response -
Read our response to the news that the testing of changes to the maximum waiting times for non-urgent treatment will be extended.Report -
Our latest briefing illustrates the chain of factors which impact on people's experiences in A&E.Blog -
Our latest research illustrates the chain of factors which impact on people’s experience in A&E. The purpose of our research is not to argue for or against replacing the current four-hour target, but to inform the ongoing debate surrounding NHS.Report -
Find out what the public has been telling us about health and social care from October to December. This briefing also looks at and examines emerging themes across services, focusing on healthcare for trans people, and access to wheelchair services.News -
In January, we highlighted six key areas to the Government for NHS England to focus on over the next year. Find out how these issues will be addressed through the NHS Mandate.Response -
New report from the National Audit Office examines the progress that has been made to reduce the impact of emergency admissions on acute hospitals.News -
This is the question we are working with local Healthwatch to find out.News -
When someone dies unexpectedly while under NHS care, it is important that the correct processes are in place to find out why. The Care Quality Commission is looking at this issue and wants to hear your views.News -
With the NHS recently announcing £6.5m of additional funding for gender identity services next year, we take a look at the progress that has been made so far, and what happens next.Blog -
We share how your feedback has improved hospital waiting rooms for people with sensory disabilities.Advice and Information -
With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.News -
Most people will have a blood test at some point in their lives. Take a look at just some of the ways local Healthwatch in London have been working to improve blood testing services.Response -
In response to the Care Quality Commission's State of Care report, our Interim Chair, Jane Mordue, calls for the health and social care sector to meaningfully involve the public in decisions about health and social care.News -
During lockdown, Tony was admitted to hospital with chest pains. His son, Robin, 35, talks to us about the difficulties family members face trying to find out what’s happening when a loved one is in hospital.News -
Published today, Every Voice Matters, our Annual Report to Parliament 2015-16, outlines how together we are putting people at the heart of care.Report -
Find out what the public has been telling us about health and social care from April - June 2020, including the key issues people have faced because of the COVID-19 pandemic.News -
We are delighted to announce the shortlist for the Healthwatch Awards 2020.Response -
Care Quality Commission's report today shows COVID-19 is magnifying inequalities and “risks turning fault lines into chasms”.News -
The NHS is looking for better ways to make sure that people with urgent medical problems get the care they need, when they need it. We look at how local Healthwatch have been working together to ensure people have a say.Report -
Our new report with the British Red Cross looks at how well the new hospital discharge policy is working for patients, carers and healthcare professionals.Blog -
Two volunteers from Healthwatch Northamptonshire worked with a local hospital to make real changes for the patients. Find out why this important work won them a 2020 Healthwatch network award.Response -
Our National Director, Imelda Redmond, responds to CQC’s COVID-19 inpatient survey, highlighting the importance of getting discharge right for patients and their loved ones.News -
Our new report brings together 3,230 stories gathered by 101 local Healthwatch from across the country, revealing the human and financial cost of getting the discharge process wrong.
Advice and Information -
The NHS wants to make it easier and safer for patients to get the right treatment when they need it, without waiting a long time to be seen in A&E. Find out what this means for you and your loved ones.Response -
NHS England want to hear from patients, clinicians and the public on their proposed set of performance measures for A&E.News -
Nearly a fifth confess to knowingly using A&E for non-emergencies.
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Since COVID-19 struck, the work of the Healthwatch network to support and listen to local people became more crucial than ever. Find out more in our 2019-20 annual report to Parliament about how we have helped make care better.
