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In the latest in our series of blogs looking at the issues different groups of consumers face when using primary care services, we share what we found when we spoke to a group of over 65s, in partnership with Healthwatch Surrey.
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Most people take access to a GP for granted but if you become homeless, it’s not always so easy.News -
When people complained that they couldn’t get GP appointments in Tottenham Hale, local Healthwatch decided to find out the root cause of the problem.News -
Read our new report on how people want to play a bigger role in looking after their own health and care and what would support them to do that.News -
8 in 10 people report a good overall experience of their GP service, but when we ask people to tell us more, they say there is still room for improvement. Find out how one local Healthwatch is helping to change GP surgeries in Camden.Blog -
The pandemic has seen a rapid roll-out of virtual NHS consultations. Working with National Voices, Traverse, and PPL, we've found out how they are working for people, and how to get the most out of the virtual health and care appointments.Advice and Information -
With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.News -
Most people will have a blood test at some point in their lives. Take a look at just some of the ways local Healthwatch in London have been working to improve blood testing services.Response -
In response to the Care Quality Commission's State of Care report, our Interim Chair, Jane Mordue, calls for the health and social care sector to meaningfully involve the public in decisions about health and social care.News -
Published today, Every Voice Matters, our Annual Report to Parliament 2015-16, outlines how together we are putting people at the heart of care.Report -
Our insight report sets out the key findings from our work with National Voices, Traverse, and PPL as we explore people’s experiences of remote appointments since the start of the pandemic.News -
Accessing GP services is a key concern people share with their local Healthwatch. Here are some of the issues people from different communities face.
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Find out what the public has been telling us about health and social care from April - June 2020, including the key issues people have faced because of the COVID-19 pandemic.News -
People have told us that being able to access primary care services is a major concern. As part of our investigation into people’s experiences of using services, we are sharing a series of blogs setting out what different consumer groups told us.Response -
Care Quality Commission's report today shows COVID-19 is magnifying inequalities and “risks turning fault lines into chasms”.News -
Many people in Derby face significant issues accessing GPs. Healthwatch Derby City listened to people views and called for change.
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Our new report looks at how the COVID-19 pandemic has changed the way people access their GP and how this affected people's experience of care.News -
Healthwatch England launches its 12 week consultation to help shape our strategy for the next two years.
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Most people say they are satisfied with their GP but research from our network suggests that there are significant issues of concern for some groups of people, particularly for those with hearing, visual and mobility problems.
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Being able to access primary care services is a key concern that the public have raised with local Healthwatch. In our latest blog we share the views of one group of British Pakistani women from Waltham Forest.News -
The Healthcare Travel Costs Scheme exists to help people on lower incomes recover the cost of travelling to and from NHS treatment, but how easy is it to use? Healthwatch Islington conducted a ‘mystery shopping’ exercise to find out.
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NHS England has issued new guidance to GP practices across the country on facilitating more face-to-face appointments for patients.News -
Being able to access primary care services is a key concern that the public have raised with local Healthwatch. Our first in a series of blogs focuses on what one group of mothers in Southend-on-Sea told us.News -
The answer is, in short no, but this was one of the 10 common problems we found when our network spoke to over 11,000 people about their experiences of primary care. Here are examples of what local Healthwatch have been doing to tackle this problem.Response -
We have joined forces with leading patient groups to respond to the Government's plans around GP data sharing.Report -
The move to more digitally-led healthcare has worked well for some but excluded others over the past year. Our report explores how people have been excluded and what needs to happen to get the care they need.News -
Our new report explores people's experiences of digital and remote healthcare and sets out five principles for post-COVID19 care to ensure no one is left behind.News -
In partnership with Healthwatch and National Voices, new findings from The King's Fund highlight the critical role of administration in how people experience care.Report -
Find out what we found when our network spoke to more than 11,000 people and visited over 550 GP surgeries, pharmacies and opticians across the country.
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By analysing over 11,000 conversations the Healthwatch network has had with the public about this issue, we found five common areas where people wanted to see improvement.Report -
Most people when surveyed say that they are satisfied with the care they get from primary care services, but this does not tell the full story.Response -
The NHS has published a plan for improving access to GP appointments for patients alongside supporting GPs and their teams.Blog -
People with little or no English struggle at all points of their healthcare journey. Our new research shines a light on barriers and delays to care they often experience and calls for equal access for all.Response -
Using your feedback on care, we share with Government the issues we believe should be included in the objectives for the NHS for the year ahead. Read our recommendations.Report -
People increasingly use remote medical technologies to keep tabs on their health. We looked at people's experience monitoring their blood pressure from home to see what NHS services can learn.Response -
NHS England has published a final report of the stocktake on integrating primary care, looking at what is working well, why it’s working well and how we can accelerate the implementation of integrated primary care. Read our response.Response -
The latest GP patient survey shows that overall satisfaction with services has fallen and more people are avoiding making an appointment. Read our response.Blog -
The NHS has announced a new plan and more money to improve support for Long Covid. Find out how the experiences you shared helped make the difference.Blog -
It's easy to think that the feedback you give us doesn't make a difference. We want to show you how this isn't the case.Advice and Information -
When you need specialist NHS support, like hospital tests or treatment, you often need a referral from your GP first. Find out what this includes and what to expect.News -
Have you or your loved one struggled to get a GP referral for tests or treatment?Response -
The government will today announce its plans to improve access to GPs, including same-day appointments for those that need them. Read on our response.News -
Our latest findings show that people with chronic and long-term health conditions often miss out on giving their feedback about care. As part of the Because We All Care campaign, we are working with the Care Quality Commission (CQC) to change this.Advice and Information -
Understanding the symptoms of flu and what the flu vaccine is helps you make informed decisions about your health.News -
GPs are often the first port of call for onward support. Unfortunately, people tell us it’s difficult to get a GP appointment. Read our insight and the recommendations we’ve made to decision-makers on how people’s experiences can be improved.Advice and Information -
What is the six-week postnatal check for new mothers and why it’s important that you attend it? In this advice piece, we cover all the basic questions you may have about it.
