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Download an Easy Read version of our 'Have your say' form.Response -
We have written a letter to NHS England to express our disappointment at the lack of progress in reviewing the legally-binding Accessible Information Standard.Report -
Take a look at our supporting papers for the February 2023 committee meeting.News -
Clear, understandable information is important to help you make decisions about your healthcare. It is feedback from people like Karl that inspired us to launch the Your Care, Your Way campaign last year.Report -
Our latest report sets out what funding the Healthwatch network has received to carry out its statutory activities in 2022-23.News -
Recent research highlighted that long delays for hospital treatment, last-minute cancellations, and a lack of personalised information and support were huge concerns for people. Find out what we're calling for.News -
From 1 December 2020, the NHS introduced a new system called NHS 111 First. Find out what we’re calling for to ensure the service works for everyone.Report -
NHS and social care services only make the best decisions if they listen to the people they care for. Read our Annual Report to Parliament to see how your feedback has helped decision-makers prioritise what matters most.Blog -
Our annual report demonstrates the power of public feedback to help services think about how care can be better. But, with the NHS facing such big challenges, public feedback is more critical than ever.
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We mark the difference the public has made in improving NHS and social care services.News -
Health and social care services face big challenges, and if they are to improve, decision-makers must listen to public feedback. Read how we aim to help make this happen.Report -
With unprecedented challenges facing NHS and social care services, we've launched a new plan setting how we work to make sure your experiences help make care better.Report -
Take a look at our supporting papers for the May 2023 committee meeting.News -
The cost of living crisis is putting people under a lot of pressure - and affecting their ability to access the care they need. Read our evidence on the problems people are facing and how we believe these can be reduced to ensure cost is not a barrier to accessing care.News -
Professor David Croisdale-Appleby has been appointed as the new Chair of Healthwatch England, the independent champion for people who use health and social care.News -
When people have concerns over any aspect of their care or the actions or decisions of any NHS or social care body, they have the right to make a complaint. Read our position on how health and care services should manage complaints, and our work on this issue.Blog -
A Leeds volunteer filmmaker shares why he volunteered at Healthwatch and how it helped him pursue a Television career.News -
By law, people in England have the right to get healthcare in the format they can understand. However, there’s a growing body of evidence suggesting that this is not happening. Read our policy position.Report -
Find out what we plan to do to put equality, diversity and inclusion at the heart of our work.News -
Getting good social care can make a big difference in someone's life. But are people always receiving the help they need? Find out what people have told us and how we think social care support could be improved.Response -
Healthwatch England welcomes NHS England’s simplification of cancer waiting times data. A simplified care timeline can help patients and their loved ones to have a better understanding of what milestones and timelines they can expect during their cancer treatment journey.News -
Jane Laughton joins the Healthwatch England Committee.Report -
Take a look at our supporting papers for the September 2023 committee meeting.Blog -
The statutory inquiry into how nurse Lucy Letby was able to murder seven babies is likely to result in lessons that the wider NHS needs to act on. One of the questions it will need to explore is how the NHS can tackle the culture of denial and secrecy that often lies at the heart of tragic scandals.Blog -
The public needs a bold vision for health and care services, informed by the wealth of patient experience we’ve collected over the past decade.Report -
Take a look at our supporting papers for the November 2023 committee meeting.Blog -
Long wait times for autism and attention deficit hyperactivity disorder (ADHD) support can have a severe impact on individuals. We look at what people have already told us and urge you to come forward if you have been affected.
