1. Our annual report 2019-20

    Report -

    Since COVID-19 struck, the work of the Healthwatch network to support and listen to local people became more crucial than ever. Find out more in our 2019-20 annual report to Parliament about how we have helped make care better.

  2. Tackling unfair health differences will need those in power to listen

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    In our annual report to Parliament, our Chair Sir Robert Francis QC reflects on the role the public can play in tackling the challenges brought about by COVID-19.

  3. Tackling inequalities in health and care

    Blog -

    Our updated strategy includes a stronger focus to understand and amplify the views of those who are not heard by health and care services. Our national director explains why.

  4. Our strategy 2021-2026

    Report -

    Read our strategy to find out about the difference we want to make by 2026 in partnership with local Healthwatch.

  5. VacciNation: Exploring vaccine confidence

    Report -

    Our new research explores vaccine confidence amongst people from African, Bangladeshi, Caribbean, and Pakistani backgrounds. We want to understand these barriers to ensure key lessons are taken forward for future public health campaigns.

  6. Locked out: Digitally excluded people’s experiences of remote GP appointments

    Report -

    The move to more digitally-led healthcare has worked well for some but excluded others over the past year. Our report explores how people have been excluded and what needs to happen to get the care they need.

  7. Focus on NHS Admin is needed to improve people’s experiences of care

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    In partnership with Healthwatch and National Voices, new findings from The King's Fund highlight the critical role of administration in how people experience care.

  8. Equalities, Diversity and Inclusion - Our plan for 2021-22

    Report -

    Find out how we will continue to put Equality, Diversity and Inclusion at the heart of our work.

  9. People living in the poorest areas waiting longer for hospital treatment

    News -

    The King’s Fund and Healthwatch England jointly call for urgent action to address hospital waiting lists and improve patients’ experience of delays to treatment

  10. Healthwatch Network Awards 2021: Shortlist announced

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    Find out who’s in the running for a Healthwatch network award this year

  11. NHS dentistry: We have co-signed an open letter to the Chancellor of the Exchequer

    News -

    We have co-signed an open letter addressed to the Chancellor of the Exchequer Rishi Sunak calling for a recovery plan for NHS dentistry.

  12. Waiting lists are inevitable. It's how we manage them that matters.

    News -

    A record-breaking 5.7 million people are waiting for hospital care. In response, the Government is spending an extra £5.9 billion to tackle the problem. Our latest research looks at how the backlog is impacting the lives of those waiting.

  13. Healthwatch network award winners 2021 announced

    News -

    Winners of the annual Healthwatch Awards, which celebrate the difference made by local Healthwatch staff and volunteers during the past 12 months, have been announced. Find out who won.